If you need some help, go to bt.com/producthelp or call us on 0800 145 6789*.
48
Safety
- Only use the telephone line cord supplied otherwise
your telephone may not work.
- Do not open the handset or base of the telephone.
This could expose you to high voltages or other risks.
- Do not stand your product on carpets or other
surfaces that generate fibres, or place it in locations
preventing the free flow of air over its surfaces.
- Do not expose to direct sunlight.
- Do not submerge any part of your product in water
and do not use it in damp conditions, such as
bathrooms.
- Do not expose your product to fire, explosive or
other hazardous conditions.
Cleaning
Clean the telephone with a damp (not wet) cloth, or an
anti-static wipe. Never use household polish as this will
damage the product. Never use a dry cloth as this may
cause a static shock.
Guarantee
Your BT Decor 2600 is guaranteed for 12 months from
the date of purchase. Subject to the terms listed below,
the guarantee will provide for the repair of, or at BT’s or
its agent’s discretion, the option to replace the BT Decor
2600 or any component thereof, (other than batteries),
which is identified as faulty or below standard, or as a
result of inferior workmanship or materials.
Products over 28 days old from the date of purchase
may be replaced with a refurbished or repaired product.
Guarantee conditions
• The guarantee shall only apply to defects that occur
within the 12 month guarantee period.
• Proof of purchase is provided.
• The equipment is returned to BT or its agent as
instructed.
• This guarantee doesn’t cover any faults or defects
caused by accidents, misuse, fair wear and tear,
neglect, tampering with the equipment, or any
attempt at adjustment or repair other than through
approved agents.
• This guarantee does not affect your statutory rights.
Within the 12 month guarantee period
Prior to returning your product, please read the Help
section beginning on page 47 or contact the BT Decor
2600 Helpline on 0800 145 6789*. Additional answers
to frequently asked questions are available from
bt.com/producthelp
In the unlikely event of a defect occurring, the helpdesk
will issue a Fault Reference Authorisation (FRA) number
and instructions for replacement or repair. Please note
you will need the FRA number before returning the
product. This does not affect your statutory rights.
Outside of the 12 month guarantee period
If your product needs repair after the guarantee
period has ended, the repair must meet the approval
requirements for connection to the telephone network.
General information
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