BTCPower EVSE - Operation; Error Codes and Resolution Procedures

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manufacture of apparatus or BTCPower without written permission.
BTCPower 350 KW EVSE Installation manual Draft
Page 17 of 23
9.Operation
a. Error codes
Error
Code
Message Description Change
100 No MCU Communication This is an application fault. As soon as system resumes, the fault is cleared.
110 Card ready not available This is an application fault. As soon as system resumes, the fault is cleared.
120 No internet network This is an application fault. As soon as system resumes, the fault is cleared.
200 Not ready from PCM
This is a hard fault that results in “out of
service”
Press STOP and then START to restart the application to clear
the fault
210 Safety Error
Please turn E-STOP knob to remove error.
If fails to start on 2nd attempt, call to
customer service no.
Please turn E-STOP knob to Enable Charger. If fails to start on
2nd attempt call to customer service no.
220 Over voltage
This is a hard fault that results in “out of
service”
Press STOP and then START to restart the application to clear
the fault
230 Over current
This is a hard fault that results in “out of
service”
Press STOP and then START to restart the application to clear
the fault
240 Over temperature
This is a hard fault that results in “out of
service”
Press STOP and then START to restart the application to clear
the fault
260 Charger door is open Front or side door is not completely closed Please close the door and try again...
270 Emergency Stop Please turn ESTOP knob to remove error. Please turn E-STOP knob to Enable Charger
300 Over voltage from vehicle
This error is generated by the vehicle and
results in termination of the charge.
Contact Customer Service
310
Under voltage from
vehicle
This error is generated by the vehicle and
results in termination of the charge.
Contact Customer Service
320
Current deviation from
vehicle
This error is generated by the vehicle and
results in termination of the charge.
Contact Customer Service
330 High battery temperature
This error is generated by the vehicle and
results in termination of the charge.
Suspend charging for a time
340 Voltage deviation error
This error is generated by the vehicle and
results in termination of the charge.
Contact Customer Service
250 No CAN communication
Most likely the charge connector is
improperly placed.
Reinsert the charge connector and Restart
b. Communication cabling between dispenser and tower (TBD)
c. Charging a vehicle (TBD)
Power Units
240 FLA