Problem Recommended Action
The fast forward, reverse,
previous and next
functions do not work.
Some commands that do
one thing for DVDs will
not always work or
perform the same function
for audio, CDs or games.
These functions may also
be disabled when the
DVD is playing the
copyright information or
previews.
My disc is stuck in the
player. The eject button
does not work.
Press the eject button on
the DVD player. Turn the
power off, then on again,
then press the eject
button on the DVD player.
Do not attempt to force or
remove the disc from the
player. If the problem
persists, return to your
dealer for further
assistance.
I lost the remote control
and/or the headphones.
Contact your dealer for
assistance.
What is the best way to
clean the screen?
Wipe the video screen
with a soft cloth that is
slightly damp with water.
Problem Recommended Action
Sometimes the cordless
headphone audio cuts out
or buzzes for a moment,
then it comes back.
This could be caused by
interference from cell
towers or by using your
cellular telephone or other
radio transmitter device in
the vehicle.
DVD System inoperable. In severe or extreme
temperatures your DVD
system might not be
operable. Temperatures
below −4°F (−20°C) or
above 140°F (60°C) could
damage your DVD
system. Operate your
DVD system under normal
or comfortable cabin
temperature ranges.
The cordless headphones
have audio distortion.
Verify that the
headphones are facing to
the front of the vehicle
(left and right sides are
indicated on the
headphones to ensure
that the signal is received
properly.
In auxiliary mode, the
picture moves or scrolls.
Check the signal coming
from the auxiliary device
and make sure that the
connection and the signal
are good.
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