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Warranty specically covers the cabinet corners, door and side panels, and the molded spa base.
• EternaWood Cabinet sections (corners, doors, side panels) & EnduraBase™ are warranted against degredation and cracking for
ve years from purchase date. Deective items will be replaced under the terms of this warranty.
JetPak erapy System
• Warranty specically covers the jets, any leaks from JetPak jet ttings, and all JetPak plumbing.
• JetPak plumbing System warranted for ve years from purchase date.
• Color availability on replacement and aftermarket JetPaks is guaranteed for a minimum of
• one year. (Color availability beyond one year is dependent upon market demand and avail
• ability of color to Bullfrog.)
1 Year Warranty
Lighting System
• Bullfrog warrants the Interior and Exterior Spa Lighting System against defects in materials and workmanship for one year
from the original spa purchase date. Defective components that are easily removed from the spa, such as the exterior LED bulb
(including sconce), which are deemed Easily Removed Components, will be repaired or replaced free of charge at your authorized
Bullfrog Spa Dealer or by sending the defective component(s) to Bullfrog.
Ozone System
• Bullfrog warrants the ozone system against defects in materials and workmanship for one year from the original spa purchase date.
Other Warranties
• Bullfrog warrants the Bullfrog Spa pillows, stainless steel jet faces, ventilation screen, and lter cartridge(s) against defects in
materials and workmanship through time of delivery.
• Spa covers and all other spa accessories attached to the Bullfrog Portable Spa after date of manufacture are not covered by this
limited warranty. Please refer to the manufacturer of such products for information regarding warranty coverage.
Warranty Performance
Bullfrog or its authorized agent will repair or replace any malfunction or defective component on the Bullfrog Spa that is covered
under the terms of this limited warranty and was purchased from an authorized Bullfrog spa dealer.
In doing so, Bullfrog reserves the right, at its option, to either repair or replace the defective spa or component.
If Bullfrog Spas determines that the repair of the defect is not feasible, we reserve the right to instead provide a replacement spa equal
in value to the original purchase price of the defective spa. In such an event costs for removal of the defective spa, shipping costs of
the replacement spa and delivery will be the responsibility of the spa owner. After seven years from the original spa purchase date the
defective spa must be sent to Bullfrog for repair in the event of a structure or frame failure. Bullfrog reserves the right to use either
new or reconditioned replacements components. In some situations, the servicing dealer may charge you a reasonable travel mileage
fee. Any repair or replacement shall provide no new warranty coverage, but shall retain only the remaining portion of the original
product’s warranty.
Bullfrog’s Lifetime warranties provide coverage solely to the original retail purchaser of the spa and extend only for the length of his or
her lifetime. If the original retail purchaser is not a natural person (i.e. Corporation, L.L.C., Family Trust, etc.), “life of the purchaser”
shall mean ten years.
To obtain warranty service, contact your authorized Bullfrog Spa Dealer or Bullfrog and submit proof of purchase. Any defective spa
or component sent directly to the factory for warranty repair must be pre-authorized by Bullfrog and must be freight prepaid. Return
freight will be paid by Bullfrog on all warranted components and spas, excluding
any spa returned that is more than seven years after its purchase date. If the entire spa is sent to the factory for repair, all costs of
removing and re-installing the spa at spa owner’s location will be the responsibility of the spa owner. Repair or replacement, as
described above, shall be Bullfrog’s sole liability for any breach of this limited warranty.
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