www.bunnathome.com
BUNN-O-MATIC
®
CORPORATION
IN
THE UNITED STATES:
1400 Stevenson Drive, Springfield, IL 62703
900 E. Townline Rd., Creston, Iowa 50801
1-800-352-BUNN (2866)
IN CANADA:
280 Industrial Parkway S., Aurora, Ontario L4G 3T9
1-800-263-2256
To receive full assistance, have the Model and Date Code
(located on a sticker on the lower back of the machine) ready when calling.
AUTHORIZED SERVICE
TROUBLESHOOTING
NOTE: Do not disassemble. There are no user serviceable parts inside the brewer.
PROBLEM SUGGESTIONS
Takes too long
to brew
• Mineral deposits may be present in your brewer. See Deep Cleaning and Cleaning the
Sprayhead on page 10.
Brewer only
brews water
• Make sure coffee or tea is in the Drawer.
Water speed
varies during
brew
• The Pulse Brew Button has been pressed. During the brew, water
flow will vary to properly steep tea or for stronger coffee.
Water leaks
out around the
Sprayhead
• The Sprayhead may be clogged, loose or the Seal may be damaged. Please refer to
Cleaning the Sprayhead, Reassembling the Sprayhead/Seal and Inspecting the Spray-
head Seal on pages 10 and 11.
The Drawer will
not come out of
the brewer
• At the end of a brew cycle some pressure may remain trapped in the Drawer. Wait
10 minutes for the pressure to drop and try carefully removing the Drawer again.
Water leaks
out around a
Drawer
• Inspect the seal near the Sprayhead on the brewer for damage and foreign material.
Cup Drawer
• Inspect the top and bottom Piercing Nozzles and Seals on Cup Drawer to ensure they
are in place and not damaged.
Ground Coffee Drawer
• Make sure you have not overfilled the Ground Coffee Drawer. (Maximum 20 grams)
• Make sure grounds are only in the bowl of the Grounds Coffee Drawer.
• Inspect Top Seal near the Top Screen of Ground Coffee Drawer to ensure it is in place
and free of damage.
Pod Drawer
• Make sure the pod is fully inserted in the Pod Drawer cavity.
Off taste is
detected
• Perform Basic Cleaning and Deep Cleaning on page 10.
• Remove used coffee or tea from Drawer after each brew. Do not leave used coffee or
tea in the Drawer for extended periods of time.
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