15
08/54071/0 (ISSUE 2)
Troubleshooting
If you believe your Burco Boiler isn’t working correctly, please contact our Aftersales Team
on +44 [0]344 879 3588.
If you experience any problems with the water boiler, please contact our Aftersales team on +44 [0]344 879
3588. To ensure we can offer you the best possible service, please ensure you have the product code and
serial number available (from page 2).
Your boiler is fitted with a fault system that is able to detect fault conditions. Some of the conditions are less
serious and the boiler will continue to operate normally, while other faults are more serious and will disable
the appliance. Before calling the service line, switch off appliance at the main supply, then draw off a small
amount of water and switch back on after 10 minutes. If the fault continues, please call the service line for
advice on +44 [0]344 879 3588.
QR codes that appear on the screen can be scanned using an iPhone, Android and Windows device, which
will take you to the Burco website.
Disposal
At the end of the appliances useful life, it should not be disposed of with household waste. Please recycle
where facilities exist. Check with your local authority for recycling facilities and advice in your area.
Important
For electrical products sold within the European Community. At the end of the electrical products useful life it
should not be disposed of with household waste. Please recycle where facilities exist. Check with a Local
Authority or retailer for recycling advice in your country. Batteries should be disposed of or recycled in
accordance with WEEE Directive 2012/19/EU. Packaging should be recycled where possible.