15
Trouble Shooting
Customer Helpline 0845 600 4632
Problem Possible cause Solution
- Oven does not turn on.
- Hot plate does not heat up.
- Power is turned off.
- Ensure the electrical connections are
operational and that the
switches are set to the open/on
positions.
No heat or oven does not
warm up.
- Oven temperature control is
incorrectly set.
- Oven door has been left open.
- Check the oven temperature control
knob is set correctly.
- Ensure oven door is closed and
avoid opening frequently during cooking.
Oven light does not operate. - Lamp has failed.
- Electrical supply is
disconnected or switched off.
- Replace lamp according to the
instructions on page 13.
- Ensure the electrical supply is turned
on at wall socket outlet.
Cooking is uneven within
the oven.
- Oven shelves are incorrectly
positioned.
- Position the shelves towards the top or
bottom of the oven following cooking
guidelines. The top of the oven will be
hotter than the bottom.
IMPORTANT- If problems persist call an
authorised installation engineer or the
customer helpline 0845 600 4632.
Basic troubleshooting before contacting service
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