Trouble Shooting
In the unlikely event of difficulties with your appliance please follow the trouble shooting guide below. If
the problem persists, contact the retailer if the machine is still under guarantee. If the machine is out of
guarantee, contact an approved service agent on 0845 600 4632.
Problem Possible cause Solution
Appliance does not
start
y The mains plug is not plugged in.
y Protection devices or fuses of the
electrical system at home open
y Insert the mains plug.
y Check the protection devices and
fuses.
Appliance not cool
enough
y Cooling system not settle after
transportation
y Doors not close properly
y Frequently doors open
y Loading food too much
y Low temperature setting
y Door seal dirty or sticky
y Leave the appliance at least 4 hours
before switching on
y Check any food blockage
y Reduce the frequency
y Reduce the food quantity
y Adjust the temperature knob
y Clean per section “Care and
Maintenance”
Noisy appliance y Not position on even surface
y Appliance is touching objects around
y Install on even surface and leveling
the appliance
y Ensure spacing at both sides and
above the appliance
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