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Troubleshooting & Maintenance
Troubleshooting
In the unlikely event of difficulties with your appliance please follow the trouble shooting guide below.
If the problem persists, contact the retailer if the machine is still under guarantee.
Customer helpline: 0870 600 3030
PROBLEM POSSIBLE SOLUTION
No Power • Ensure the mains plug is connected to a power supply, and is
switched ON.
• Make sure there is power to the mains socket.
No Sound • Make sure if playing from the AUX input, the external source has the
volume turned up and is playing a track.
• Make sure the volume is turned up.
• If using the digital coaxial or optical cable connection ensure the
source DIGITAL output is set to PCM, LPCM, PCM 2Ch stereo or PCM
downmix.
• Bluetooth device not paired. Check ‘Bluetooth operation’.
No response from the unit • Unplug the power cable for 1 minute then plug back in again.
Remote control does not work • Reduce the distance between the remote and main unit
• Check the batteries are installed correctly.
• Replace the batteries
• Aim the remote directly at the Sound bar
Unit powers off after 20 minutes • This unit is designed to enter STANDBY mode automatically after 20
MINUTES of inactivity. Press the STANDBY button to wake the unit.
Technical specifications
Amplifier
Power Output • 200W MAX
Frequency response • 20Hz - 20KHz ± 3dB
Input sensitivity • 550 mV
Main unit
Power supply • 100-240V ~ 50-60Hz
Power consumption • 35W
Standby power consumption • ≤ 0.5W
Full range speaker drivers
Subwoofer
• Impedance: 4 Ohm, 52mm (2”)
• Frequency response: 250Hz ~ 20KHz
• Impedance: 8 Ohm, 156mm (6”)
• Frequency response: 35~250Hz
Dimensions • Soundbar: 930 x 90 x 60mm Sub woofer: 264 x 251 x 274mm
Cable length • 1.5m
Remote control
Battery • 1 x CR2025
Bluetooth
Bluetooth compatibility • EDR, A2DP, AVRCP
Bluetooth version • 2.1
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