Trouble Shooting
In the unlikely event of difficulties with your appliance please follow the trouble shooting guide below. If
the problem persists, contact the retailer if the machine is still under guarantee. If the machine is out of
guarantee, contact an approved service agent on 0345 257 7271.
Problem Possible cause Solution
The mains plug is not plugged in.
Protection devices or fuses of the
electrical system at home open
Machine is overloaded.
Insert the mains plug.
Check the protection devices and
fuses.
Remove the clothes until the weight
of clothes is less than 6 kg.
Incorrect program is used
Clothes are not suitable for drying in
dryer.
Review the advice on garments label
to select the suitable program
setting.
Dry only the clothes which is suitable
for drying in the dryer.
Laundry not dry
enough at the end of
drying
Too many clothes put into the
machine at the same time.
Lint filter is not dirty and not yet clean
Reduce the quantity of clothes for
the drying each time. Do not
overload
Clean the lint filter after each use.
Not taken out the clothes in time while
the drying cycle is finished.
Incorrect program is used
Take out the clothes immediately
while the drying cycle is finished.
Review the advice on garments label
to select the suitable program
setting.
Not position on even surface
Appliance is touching objects around
Install on even surface and leveling
the appliance
Ensure spacing at both sides and
above the appliance