To Next PageTo Next PageWhy are faxes not printing on my Canon Fax Machine?
If faxes are not printing from your Canon Fax Machine, check that the cartridge is installed correctly. If the toner is low, replace it with a new one. You can also select KEEP PRINTING in the TONER SUPPLY LOW settings. Ensure paper is loaded in the cassette, and that the correct paper size is loaded or the PAPER SIZE setting is correct.
Why can't I send a fax from my Canon Fax Machine?
If you cannot send a fax from your Canon Fax Machine, consider the following possibilities: * The machine may have overheated. Unplug it and let it cool for about 10 minutes before plugging it back in. * Ensure the machine is set for the correct telephone line type (pulse/tone). * Make sure the document is correctly loaded on the platen glass or into the ADF. * Verify that the one-touch speed dialling key or coded speed dialling code is correctly registered. * Check that you have dialled the correct number. * The receiving fax machine may be out of paper. * Allow time for other documents being sent from memory to finish. * Print an ACTIVITY REPORT to check for any errors. * Ensure there is a dial tone when you lift the handset of the telephone connected to the machine. *...
Why can't I send using Error Correction Mode (ECM) on my Canon Fax Machine?
If you cannot send a fax using Error Correction Mode (ECM) on your Canon Fax Machine, it may be because the other party’s fax machine does not support ECM. In this case, the document is sent in normal mode without error checking. Also, ECM may be disabled, so make sure ECM is turned on.
Why are faxed images from my Canon Fax Machine blotched or uneven?
If faxed images from your Canon Fax Machine are blotched or uneven, it may be due to poor telephone lines or a bad connection. Error Correction Mode (ECM) for sending/receiving should eliminate such problems. However, if the telephone lines are in poor condition, lower the reception speed and then call the sender to resend the document. The sending fax machine may not be functioning properly, so call the sender and have them make sure the scanning glass of their fax machine is clean.
Why does my Canon Fax Machine have frequent errors while sending?
If you are experiencing frequent errors while sending faxes from your Canon Fax Machine, it may be due to poor telephone line conditions or a bad connection. Try lowering the transmission speed.
What to do if Canon Fax Machine displays 'RECEIVED IN MEMORY'?
If the Canon Fax Machine displays 'RECEIVED IN MEMORY', load the correct paper size in the cassette, replace the cartridge, or clear the paper jam.
How to fix 'NOT REGISTERED' error on Canon Fax Machine?
If your Canon Fax Machine displays 'NOT REGISTERED', register the one-touch speed dialling key or coded speed dialling code.
Why can't I receive a document manually on my Canon Fax Machine?
If you cannot receive a document manually on your Canon Fax Machine, always press Start or dial the remote receiving ID before hanging up the handset to avoid disconnecting the call. When your telephone line uses rotary pulse, switch to tone dialling on your telephone before dialling 25 (the remote receiving ID).
What to do if Canon Fax Machine displays 'CHECK DOCUMENT DOCUMENT TOO LONG'?
If your Canon Fax Machine displays 'CHECK DOCUMENT DOCUMENT TOO LONG', fan the edge of the document that will feed into the machine first, then tap the edge of multiple page documents on a flat surface to even the stack. Reduce the length of the document to within 1 meter, and then re-send it.
Why can't I receive a fax using Error Correction Mode (ECM) on my Canon Fax Machine?
If you cannot receive a fax using Error Correction Mode (ECM) on your Canon Fax Machine, it might be because the other party’s fax machine does not support ECM. In this case, the document is received in normal mode without error checking. Also, ECM may be disabled, so make sure ECM is on.
General