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General| Print Technology | Laser |
|---|---|
| Functions | Print, Copy, Scan, Fax |
| Print Resolution | Up to 600 x 600 dpi |
| Duplex Printing | Manual |
| Scan Type | Color Contact Image Sensor (CIS) |
| Copy Resolution | Up to 600 x 600 dpi |
| Scan Resolution | Up to 600 x 600 dpi |
| Fax Transmission Speed | Approximately 33.6 Kbps |
| Paper Capacity | 250 sheets |
| Connectivity | USB 2.0 |
| Operating System Compatibility | Windows, Mac OS |
| Print Speed | Up to 24 ppm (pages per minute) |
Overview of the training program for technicians.
Identifies technicians who must complete the training.
Lists necessary tools for servicing the machine.
Instructions for downloading and installing firmware updates.
Explains how end-users receive technical support.
Explains the ASCR system for linking customers to servicers.
Steps for registering customers and products in the ASCR system.
Contact information and procedures for technical support for servicers.
Resources available via Canon's online support portals.
Details on accessing technical information via the e-Support Center.
Information on accessing service guides through ISG Central.
Describes the process for escalating support calls.
Details the electronic limited warranty claim form process.
Explains the available warranty reimbursement programs for servicers.
Information on ordering parts and service materials.
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