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Canon imageCLASS MF414dw User Manual

Canon imageCLASS MF414dw
55 pages
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Service Guide
For Authorized Servicers

Table of Contents

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Canon imageCLASS MF414dw Specifications

General IconGeneral
Typeall in one
Colorwhite
Touch Screenyes
Display Size3.5 inches
Tray Capacity900
Output Tray Capacity150 sheets
Automatic Document Feeder Capacity50 sheets
Paper Sizeansi a, legal, executive, a4, a5, b5, statement, international dl, com-10, international c5, monarch
Paper Weight52 grams per square meter
Printing Methodmonochromatic
Mono Print Speed35 pages per minute
First Page Print Time6 seconds
Print Resolution Monoup to 1200 x 600
Two-Sided Printingyes
Maximum Number of Pages Per Monthup to 50, 000
Photo Printingno
Scanner Typeflatbed
Scan Resolutionup to 600 x 600
Duplex Scanyes
Max Copies999
Copier Resolution Monoup to 600 x 600
Fax Functionyes
Cartridgescanon 119
Number Of Cartridges1
Internal Memoryyes
Memory Cardno
Networkwired, wireless
Connectivityusb 2.0, ethernet, wi-fi, google cloud print, mopria print service, wi-fi direct, apple airprint
Mobile Devices Connectionno
Weight and Dimensions IconWeight and Dimensions
Depth15.4 inches
Height17 inches
Width15.4 inches
Net Weight40.6 pounds

Summary

Product Overview and Features

Service Authorization and Training

Service Authorization Requirements

Outlines the requirements for obtaining and maintaining authorization to provide service.

Educational Training Program

Details the online training course for technicians, including prerequisites, format, and equipment.

Limited Warranty and Technical Support

Warranty Conditions and Support Channels

Details the one-year limited warranty, toner warranty, and end-user technical support via CITS.

Authorized Servicer Program and Support

Authorized Servicer Registration

Explains the program to become an Authorized Servicer and the ASCR system for customer registration.

ASCR Process and Replacement Inventory

Describes ASCR registration and managing replacement inventory for service dispatch.

Servicer Support Channels

Outlines CITS technical support and Canon's e-Support/ISG Central websites for Authorized Servicers.

Call Escalation Procedure

Outlines the process for escalating service calls from end-users to CITS and then to Authorized Servicers or Engineering.

Warranty Procedures and Claims

Parts Support and Ordering

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