imageRUNNER ADVANCE C9000 PRO / C7000 Series Service Guide
F. Recommended System Engineer Requirements
An SE (System Engineer)
53
is recommended to work with Canon’s
networked devices, and should have the following basic job functions:
• Systems integration (pre-sale and post-sale)
• Installation
• Education of customers and dealership personnel
• Troubleshooting
To perform the above tasks successfully, it is crucial that the SE have strong
computer skills and working knowledge in the following areas (listed in order
of importance):
1. The major computer platforms (IBM-compatible and Macintosh)
2. Computer hardware (including cabling)
3. Computer software (including drivers)
4. Operating systems:
• Windows 2000 Professional/Server/Advanced Server
• Windows XP Professional/Home Edition (32 bit)
• Windows XP Professional x64 (64 bit)
• Windows Server 2003 (32 and 64 bit versions)
• Windows Vista (32 bit)
• Mac OS versions 10.1.5 and up (for PS/PCL), and versions
10.2.8 – 10.4.2 (for UFR II)
5. Network Operating Systems:
• Novell NetWare 3.x, 4.x, 5.x, and 6.x
• Windows NT/2000/2003
• Mac OS X
6. Protocols:
• TCP/IP
• IPX/SPX
• NetBIOS
• AppleTalk
7. Printing
8. Scanning
It is also important that the SE have computer skills and working knowledge
in the following areas:
• Other computer platforms (mainframe and UNIX)
• Networking
• Basic electronics
53 An SE (System Engineer) is a professional title often used by hardware vendors for individuals who perform systems related
tasks, such as analysis, design, and programming. System Engineers are also often involved in pre-sales activities.
imageRUNNER ADVANCE C9000 PRO / C7000 Series Service Guide March 2015
Rev. 2 Page 42
To Next Page
Loading...
Need help?
General
