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Canon imageRUNNER ADVANCE DX 4700 Series User Manual

Canon imageRUNNER ADVANCE DX 4700 Series
105 pages
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Service Guide

Table of Contents

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Canon imageRUNNER ADVANCE DX 4700 Series Specifications

General IconGeneral
BrandCanon
ModelimageRUNNER ADVANCE DX 4700 Series
CategoryPrinter
LanguageEnglish

Summary

Product Overview, New Features, Configuration, and Monthly Print/Copy Volume

Overview

Introduces the Canon imageRUNNER ADVANCE DX 4700 Series machines, listing key features.

Unified Firmware Platform

Details the UFP's role in unifying development and providing consistent features across DX devices.

Data Backup Service

Explains the automatic cloud backup of device settings, excluding customer data.

Configuration

Lists various device configurations with corresponding part numbers and standard features.

Monthly Copy/Print Volume

Outlines the optimum performance range and maximum monthly copy/print volumes for each model.

Hardware Accessory Options

Single Pass DADF-C1

Standard or optional automatic document feeder with 200-sheet capacity and high scan speeds.

DADF-BA1

Optional automatic document feeder with 100-sheet capacity and lower scan speeds.

Platen Cover Type-Y2

Optional cover for scanning from the platen glass for specific models.

Cassette Feeding Unit-AN1

Optional unit holding 550 sheets per cassette to increase paper capacity.

High Capacity Cassette Feeding Unit-B1

Optional unit holding 2,450 sheets for significantly increased paper capacity.

Cabinet Type-Q

Used to adjust device height with standard paper-feeding configuration.

Paper Deck Unit-F1

Provides additional paper capacity of approximately 2,700 sheets.

Envelope Feeding Attachment-D1

Attachment for feeding up to 50 envelopes.

Staple Finisher-Y1

Finisher unit for stapling documents (corner/double staple).

Booklet Finisher-Y1

Finisher unit for booklet creation and saddle stitching.

2/3 Hole Puncher Unit-A1

Provides 2- to 3-hole punch capabilities for finishers.

Inner Finisher-J1

Compact finisher unit with one tray.

Inner 2/3 Hole Puncher-C1

Puncher for the Inner Finisher-J1.

Inner 2Way Tray-L1

Additional tray for the Inner Finisher-J1.

Card Reader-F1

Card reader for department ID management and access.

Numeric Keypad-A1

Alphanumeric keypad for entering characters and numbers.

IC Card Reader Box for Numeric Keypad-A1

Box to enable IC card authentication with Numeric Keypad.

System Options

Copy and Print Options

Options for enhanced copy and print functionality like font sets and barcode printing.

Fax Options

Various fax boards and kits to enable or expand fax capabilities.

Data Security and Wireless Options

Options for data security compliance and wireless connectivity.

Accessibility Options

Features like voice guidance and ADF access for improved user accessibility.

Security Features

Device Authentication

Methods for authenticating users at the device, such as ULM and Department ID.

Device Security

Features to protect the device, including Verify System at Startup and McAfee Embedded Control.

Data Security

Methods to protect data, such as HDD initialization, encryption, and TPM.

Document Security

Modes to protect documents, like PDF visible signatures and secure watermarks.

Network Security

Secures network communications via IP/MAC filters and encryption.

Storage Capabilities

Mail Box

Standard data storage area for files, supporting up to 100 mailboxes.

Advanced Box

Storage area for scanned documents and Office files, with Shared and Personal Spaces.

Network

Collaboration function enabling connection to other DX machines via SMB/WebDAV.

Memory Media

Stores scanned documents via USB port.

Software Solutions

Document Management and Binding Software

Software like iR ADV Desktop for document publishing and management.

Scan Management Software

Software for capturing and managing scanned data, e.g., Authorized Send.

Print/Output Management Software

Software for managing print and output, like uniFLOW.

Device Security and Management Software

Software for managing device security and operations, e.g., iW EMC.

Business Workflow Software

Software to automate document and image business processes.

Dealer Sales/Service Authorization

Educational Training

Training Program Overview

Overview of training programs for service technicians and platform enhancements.

imageRUNNER ADVANCE DX 4700 Series Training

Specific training paths and courses for new and certified technicians.

Servicing Notes

Power and Plug Requirements

Requirements for dedicated and grounded outlets for proper operation.

Installation Space Requirements

Guidelines for physical installation space for operation, maintenance, and ventilation.

Estimated Installation Times

Estimated time needed to install the main unit and optional accessories.

Serviceability

Design aspects improving serviceability, reducing costs, and increasing profitability.

Remote Services

Services for remote meter reading, service monitoring, and firmware downloads.

Device Configuration Management

Tools like DCM and Migration Navigator for managing device settings.

LMS (License Management System)

System for activating optional software programs via license numbers.

Content Delivery System Website

Website for downloading, installing, and activating MEAP applications directly.

Recommended System Engineer Requirements

Job functions and IT knowledge required for System Engineers.

Firmware Upgrades Using the Service Support Tool

Using the SST for upgrading system software, firmware, and MEAP contents.

Hard Disk Drive Handling

Procedures for handling HDDs, which are sensitive to shock and static.

Special Tools, Solvents and Oils

Recommended tools, solvents, and oils for machine maintenance.

Consumables

Products and materials consumed during regular use, like paper and toner.

Consumable Parts

Parts with limited life that require periodic replacement as needed.

Periodic Replacement Parts

Parts that must be replaced periodically to ensure machine performance.

Periodic Maintenance

Cleaning and adjustment schedules for parts to ensure performance.

Counters

Soft Counters

Counters on the control panel tracking functional copy use.

MEAP Counter

Counts prints and scans made per MEAP application.

Toner Bottle Counters

Counts toner bottle insertions and consumption for billing.

Limited Warranty Support

Limited Warranty Conditions

Warranty period and coverage for product accessories.

GPR-57 Drum Unit Limited Warranty

Specific warranty terms for the GPR-57 Drum Unit.

Warranty Programs

Programs for warranty compensation and service cost reduction.

Product Technical Support Offerings

Canon USA Technical Support Center

Single point of entry for technical support issues on BICG products.

Technical Support Escalation

Process for escalating cases to regional support or engineering.

Internet Support

Access to technical support information via the Worldwide Web.

Canon USA’s Partner Portal Website

Portal for dealer access to marketing, service guides, and calculators.

Appendix

Specifications

Detailed technical specifications for the main unit and accessories.

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