Canon imageRUNNER ADVANCE DX 8700 Series Service Guide
imageRUNNER ADVANCE DX 8700 Series Service Guide March 2023
Revision 7 Page 83
C. Internet Support
Canon USA’s Engineering Services and Solutions Division provides high-
quality e-Support via the Internet, and is only available for Canon USA’s
Authorized Servicing Dealers.
To access e-Support, go to the Canon USA’s e-Support Center Website.
Canon USA’s e-Support is designed to provide Systems Engineers and
Technicians access to technical support information via the World Wide Web.
The following functions and information can be accessed:
• Proactive notification of new releases, patches, Technical Publications,
and other information via e-mail message
• Search for technical solutions with the Integrated Knowledge Management
System through a natural language query
• Read or download on-line documentation
• Download patches and their Readme files
• Download firmware and software drivers
• Track or close logged cases
• Review all open cases
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