Canon imageRUNNER ADVANCE DX C5735i Service Manual

Canon imageRUNNER ADVANCE DX C5700 Series Service Guide
imageRUNNER ADVANCE DX C5700 Series Service Guide March 2021
Revision 5 Page 75
C. Internet Support
Canon USA’s Engineering Services and Solutions Division provides high-
quality Support via the Internet, and is only available for Canon USA’s
Authorized Servicing Dealers.
1. Canon USA’s e-Support Center Website
To access internet support, go to the e-Support Center Website.
The e-Support Center Website is designed to provide Systems Engineers
and Technicians access to technical support information via the World
Wide Web.
The following functions and information can be accessed:
• Proactive notification of new releases, patches, Technical Publications,
and other information via e-mail message
• Search for technical solutions with the Integrated Knowledge
Management System through a natural language query
• Read or download on-line documentation
• Download patches and their Readme files
• Download firmware and software drivers
• Track or close logged cases
• Review all open cases
2. Canon USA’s Partner Portal Website
Canon USA’s Partner Portal Website provides links to BICG Marketing and
Service, Canon Network Access and the Learning Zone.
The Service and Support link provides access to view and download
Service Guides, Customer Expectation Documents and Service
Revenue/Profit Calculators.
Access is limited to an Authorized Dealer’s Management staff. Please
contact your Dealer Administrator to request access to the Partner
Portal
Website.

Canon imageRUNNER ADVANCE DX C5735i Specifications

General

Print Technology	Laser
Max Print Resolution	1200 x 1200 dpi
Automatic Duplexing	Yes
Max Scan Resolution	600 x 600 dpi
Max Copy Resolution	600 x 600 dpi
Fax Capability	Optional
First Print Out Time (Black)	5.1 Seconds
Processor	1.75 GHz Dual Core
Multiple Copies	Up to 999 Copies
Magnification	25% - 400% (1% Increments)
Type	Color Multifunction Printer
Functions	Print, Copy, Scan, Fax
Print Speed	Up to 35 ppm (Letter)
Standard Paper Capacity	550 sheets
Copy Speed	Up to 35 ppm (Letter)
Display	10.1-inch color touchscreen
Connectivity	USB, Ethernet, Wi-Fi
Warm-up Time	4 Seconds or Less from Sleep Mode
Memory	3 GB RAM
Storage	250 GB
Paper Sizes	Letter, Legal, Statement, Executive, Custom Sizes
Print Languages	UFR II, PCL6, Adobe PS3
Operating System Compatibility	Windows, Mac OS, Linux
Network Protocols	TCP/IP
Scanning Speed (Simplex)	Up to 70 ipm (mono), up to 70 ipm (color)
Scanning Speed (Duplex)	160 ipm (BW/Color; 300 dpi)
Scan Destinations	Email, SMB, FTP, WebDAV, Mail Box
Fax Resolution	400 x 400 dpi
Fax Transmission Speed	3 seconds per page
Power Consumption	1.5 kW (max)