Canon LX-D5500 - User Manual

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Overview

Important Technical Specifications
Paper Specifications
Auto Cutter (Option) Specifications
Usage Features
Maintenance Features
Troubleshooting
Appendix

This document is a user's guide for the Canon LX-D5500 Color Label Printer, providing comprehensive information on its operation, maintenance, and troubleshooting.

The Canon LX-D5500 is a color label printer designed for various applications, including printing on matte coated, glossy, and synthetic papers. It utilizes an inkjet printing method to produce full-color labels with a high output resolution of 1200 dpi x 1200 dpi. The printer supports both roll paper (label, tag) and dedicated fanfold paper.

Important Technical Specifications:

Printing Method: Inkjet
Print Colors: Full color
Output Resolution: 1200 dpi x 1200 dpi
Printing Speed:
- Auto printing speed: 200/160/120/80 mm/sec (7.8/6.2/4.7/3.1 in/sec)
- Preset printing speed: 200/160/120/100/90/80/70/60/50 mm/sec (7.8/6.2/4.7/3.9/3.5/3.1/2.7/2.3/1.9 in/sec)
Printable Area (W x L):
- AIS mode ON: 105.9 mm x 497.0 mm (4.17 inch x 19.6 inch)
- AIS mode OFF: 106.3 mm x 497.0 mm (4.19 inch x 19.6 inch)
Print Margin (in relation to paper transport direction):
- Top/Bottom: 1.5 mm (0.06 inch)
- Left/Right (Including Liner):
  - AIS mode ON: 2.7 mm (0.11 inch)
  - AIS mode OFF: 2.5 mm (0.10 inch)
- Note: When using label paper, it must have left and right margins, each of which is 1.5mm (0.06 inch) or wider in relation to the left and right paper edges respectively.
Print Head: 5,030 nozzles (effective nozzles)
Ink Used: Aqueous dye-based ink (Yellow (Y), Magenta (M), Cyan (C), and Black (Bk))
Interface: USB 2.0 (High Speed), 1000BASE-T/100BASE-TX/10BASE-T Ethernet
Operating Noise: About 55 dB (A) or less
Installation Environment:
- Temperature: 15 to 30 degrees Celsius (59 to 86 degrees Fahrenheit)
- Humidity: 10% to 80% (with no condensation)
Power Supply: AC100-240V 50/60Hz
Power Consumption:
- Maximum power consumption: 233 W (Reference value: with optional cutter: 268 W)
- Sleep mode: 8 W
Dimensions (W x D x H):
- 386 mm x 570 mm x 394 mm (15.2 inch x 22.4 inch x 15.5 inch)
- With optional cutter: 386 mm x 687 mm x 394 mm (15.2 inch x 27.0 inch x 15.5 inch)
Weight: About 24 kg (About 53 lbs) (without ink tanks and printhead)

Paper Specifications:

Paper Form: Dedicated roll paper (Label, Tag), Dedicated fanfold paper
Paper Type: Matte coated paper, Glossy paper, Synthetic paper
Paper Size:
- Width (W): 25.4 mm - 120 mm (1.00 inch - 4.72 inch)
- Length (L): 6.0 mm - 500 mm (0.24 inch - 19.7 inch)
Paper Thickness: 145 μm - 255 μm (5.71 mil - 10.0 mil)
Paper Capacity:
- Outer diameter: Φ200 mm (7.87 inch) and less
- Core diameter: Φ76.2 +/- 1.0 mm (3 +/- 0.039 inch)
Fanfold Paper Recommended Media Feeding Condition:
- Media height: 40 mm (1.57 inch) - 850 mm (33.5 inch) from rear feeder slot to a downward direction.
- Transportation direction Media front-edge alignment: 100 mm (3.94 inch) and less from rear feeder slot to a backward direction.

Auto Cutter (Option) Specifications:

Type: Rotary Cutter
Installation Configuration: Screwed to the paper delivery slot of printer.
Cutting Rate: Similar to the printer speed.
Condition of the Paper: Dedicated paper (matte coated paper, glossy paper, synthetic paper)
Cut Size:
- Width (W): 25.4 mm - 120 mm (1.00 inch - 4.72 inch)
- Length (L): 38.1 mm - 500 mm (1.50 inch - 19.7 inch)
Paper Thickness: 45 μm - 255 μm (1.77 mil - 10.0 mil)
Dimensions (W x D x H): 221 mm x 193 mm x 230 mm (8.70 inch x 7.60 inch x 9.06 inch)
Weight: Approx. 4.0kg (8.82 lbs)
Installation Environment:
- Temperature: 15 to 30 degrees Celsius (59 to 86 degrees Fahrenheit)
- Humidity: 10% to 80% (with no condensation)

Usage Features:

The printer offers a range of features for basic operation, printing, and driver customization.

Basic Operation:
- Printer Part Names and Functions: Detailed diagrams and descriptions of the front/right side, left side, inside the printer, and operation panel. Key components include the upper unit, roll cover, ink tank door, paper delivery slot, roll cover handle, cutter cover, maintenance cartridge door, and manual cutter.
- Operation Panel: Features a Power key/lamp, Pause key, FEED key, BACK FEED key, Ink warning lamps (Bk/C/M/Y), Maintenance cartridge warning lamp, Status lamp, and Error lamp to indicate printer status and facilitate basic controls.
- Online and Sleep Mode: The printer can operate in online mode for printing or enter sleep mode to save power. The power lamp and status lamp indicate the current mode.
- Connecting the Printer and Computer: Supports connection via USB cable (hot-swappable with precautions) and LAN cable (Category 5e or better twisted pair Ethernet cable).
- Turning the Printer On/Off: Simple power key press for turning on/off. Printhead cleaning is performed upon startup.
- Loading Paper: Instructions for loading both roll paper and fanfold paper, including steps for inserting the roll holder, setting paper, and adjusting transport guides. Precautions for using fanfold paper, such as stack height and feeding direction, are provided.
- Treating the Trailing Edge of Paper: Steps to follow when paper runs out, including opening the roll cover and confirming tape adhesion.
- Using the Manual Cutter: Instructions for manually cutting ejected paper after printing, with safety cautions regarding sharp edges.
How to Print:
- Making Prints: Basic procedure involves creating a document, selecting the printer from application software, and configuring print settings in the printer driver.
- Canceling Printing: Print jobs can be canceled from the Status Monitor by clicking "Cancel Print Job."
- How to Pause Printing: Printing can be temporarily stopped by pressing the Pause key on the operation panel.
How to Use the Printer Driver:
- Opening the Printer Driver: Multiple ways to access the printer driver setup window, including from application software, the [Devices and Printers] folder, and the Printer Properties window.
- Using Page Setup Features: Adjustments for paper size, paper type, number of copies, and page orientation.
  - Registration of Favorites: Allows users to save frequently used print settings for quick access. Up to ten settings can be registered.
  - Selecting the Paper Size: Choose from standard label paper sizes or create custom paper sizes (up to 50 different sizes). Detailed tables provide margins and gap/mark lengths for various label types.
  - Setting a Custom Paper Size: Step-by-step guide to define new paper sizes, including name, display unit, paper form (Label/Gap, Label/Marker, Tag/Marker, Label/No TOF, Tag/No TOF), and margins.
  - Selecting the Paper Type: Choose between Matte, Gloss, and Synthetic paper types for optimal print quality.
  - Selecting the Orientation: Options for Portrait, Landscape, and 180-degree Rotation.
  - Setting the Print with the Selected Orientation: Ensures proper printing when application software might automatically change paper orientation.
  - Checking the Setting Contents: Displays current print settings for review.
  - Checking the Version Information: Provides printer driver version and copyright information, including printer serial number and ROM version.
- Using Print Quality Features: Adjustments for print quality and color settings.
  - Selecting a Resolution: Choose between 1200 dpi (higher quality, longer print times) and 600 dpi (faster print times, lower quality).
  - Selecting a Half-tone: Options for Dither (clear borders) and Error Diffusion (subtle gradation).
  - Selecting a Color Correction: Driver Correction for optimum color adjustment or Disable for faster printing without color correction.
  - Printing in Black and White: Option to print color documents in black and white using only black ink.
  - Adjusting the Color Balance: Fine-tune cyan, magenta, yellow, and black color balance.
  - Adjusting the Brightness: Adjust overall image brightness (Brighter, Normal, Darker).
  - Adjusting the Density: Adjust overall printout density.
  - Adjusting the Contrast: Enhance light and dark areas of the printout.
  - Print the Gradation Smoothly: Addresses uneven color gradients in printouts.
  - Setting the Sharpness: Improves contours and reduces blurriness.
- Using the Overlay Settings Feature: Allows combining fixed data (form file) with variable data for quick printing of templated labels.
  - Printing a Form to a File: Steps to create a form file (*.ofe) from fixed data.
  - Carrying out Overlay Printing: Procedure to print variable data using a previously created form file.
- Using Advanced Settings: Adjustments for print order and print speed.
  - Selecting Print Order: Choose to print from the first or last page (Ascend/Descend).
  - Adjusting the Print Speed: Gradually vary printing speeds, with precautions for glossy paper.
- Using Utility Features: Printer maintenance and control of specific printer features.
  - Light/Medium/Strong Cleaning: Different levels of print head cleaning.
  - Print Head Position Adjustment: Adjusts printhead positions to correct color shifts.
  - Output Setting Value: Prints current printer settings.
  - Sleep: Switches the printer to sleep mode.
  - Sleep Timer Setting: Configures the interval for entering sleep mode and powering off.
  - Start Status Monitor: Displays the Status Monitor window.
  - Special Settings: Configures custom printer settings, including Ink Pre-fire On The Paper, AIS Mode, Fanfold Paper Mode, Tear Off Mode, Low Temperature Print Mode, Prevent Unevenness, and Prevent Paper Rubbing Mode.
  - Cutter Adjustment: Adjusts the stop position for manual and auto cutters.
  - Moving The Printer: Prepares the printer for relocation on the same floor.
  - Shipping The Printer: Prepares the printer for long-haul transport.
  - Add Custom Paper Type: Allows adjusting ink jetting amounts and registering new paper types.

Maintenance Features:

Cleaning the Print Head: Instructions for performing light, medium, and strong print head cleaning to address clogged nozzles and faint prints.
Cleaning During Printing: How to pause printing and perform print head cleaning from the status monitor.
Adjusting Print Head Position: Detailed procedure for adjusting print head position to correct color shifts, including printing adjustment patterns and entering adjustment values for black, cyan, and yellow.
Detailed Printhead Position Adjustment: Advanced adjustment procedures for maintenance personnel.
Checking Setting Values: How to print information about the current printer settings to a printer or file.
Replacing the Ink Tank: Step-by-step guide for replacing ink tanks, with safety precautions and tips for optimal ink usage.
Checking the Ink Information: Explains how ink warning lamps and the status monitor indicate ink levels (full, low, empty) and when replacement is needed.
Replacing the Maintenance Cartridge: Instructions for replacing the maintenance cartridge when it becomes full, with precautions for handling.
Checking the Maintenance Cartridge Information: Explains how the maintenance cartridge warning lamp and status monitor indicate cartridge status (full, limited free space, free space).
Cleaning the Printer:
- Cleaning the Exterior of the Printer: Instructions for wiping the printer exterior clean.
- Cleaning the Transport Area: Steps to clean the paper transport area to prevent paper jams and dirty prints.

Troubleshooting:

The manual includes a comprehensive troubleshooting section covering common issues and their solutions.

For Troubleshooting Operations: General advice to contact the place of purchase if problems persist.
Power Does not Turn On: Checks for power key status, power cord connection, and power outlet functionality.
Printing Does not Start/Complete: Addresses error messages, computer connection, correct printer selection, large image processing, prolonged printing, test pattern printing, and computer problems.
Paper is Not Feeding Correctly: Checks for paper compatibility, folded/curled paper, deteriorated label adhesive, correct paper guide setting, and stained transport area.
Status Monitor Does Not Start: Solutions for incorrect Status Monitor settings and communication issues between the printer and computer.
Improving the Print Quality: Addresses streaks, incomplete prints, color deviation, coarse halftone representation, uneven areas around characters/layers, poor overall print appearance, wavy paper, rubbing marks, and missing images on paper edges.
Paper Is Jammed: Step-by-step instructions for removing jammed paper from the roll cover, upper unit, and transport section, with safety cautions.
"Request of the print head check" Appears on the Screen: Explains the warning/error message and the need for print head checks.
List of Error Messages/Warning Messages: A detailed table listing various error messages (Operator Call Error, Service Call Error) and warning messages, their content, and corresponding handling procedures. This includes issues like open units/doors, empty/low/faulty ink tanks, full/faulty maintenance cartridges, paper errors (empty, length/width difference, load error, jam), gap/mark length difference, firmware update errors, data mismatch, memory full, overlay data errors, unknown errors, bidirectional communication errors, clock battery low, and print speed not optimal.

Appendix:

Moving the Printer: Detailed instructions for preparing the printer for relocation on the same floor, including executing "Moving The Printer" from the driver, safety precautions for lifting, and disconnecting cables.
Shipping the Printer: Comprehensive guide for preparing the printer for long-distance transport, including executing "Shipping The Printer" from the driver, checking maintenance cartridge status, removing ink tanks, and disconnecting cables.
Uninstall Printer Driver: Steps to uninstall the printer driver from Windows, including removing interface cables and using the uninstaller.
About Network Utility: Information on the network utility software for configuring the printer's network environment.
- Starting the Network Utility: How to launch the utility and display the main screen.
- Configuring the Network:
  - Configure the Installation Site: Set the printer's installation location.
  - Changing the Password: Change the network configuration password (default is "admin").
  - Setting IP Address: Configure the printer's IP address (automatically via DHCP or manually).
  - Saving the Printer's Log File: Save log files related to printer and network communication.
  - Saving the Computer's Log File: Save log files related to network communication between the printer and computer.
  - Confirming Communication Status: Check the LAN's communication status.
  - Configuring Access Restrictions for the Printer: Set MAC address filters to restrict printer access.
  - Initializing the Printer's Network Settings: Reset all network settings to factory defaults.
  - Configuring Network Using the Network Utility: Set the printer's search range and extend the network time-out value.