Canon MX520 series - Printing Problems

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Problems with Printing

Printing Does Not Start

Paper Jams

Paper Does Not Feed Properly/"No Paper" Error Occurs

Cannot Print Properly with Automatic Duplex Printing

Copying/Printing Stops Before It Is Completed

Cannot Print Properly from a Wireless Communication Device

Main Page

Troubleshooting2
Problems with Network Communication3
Problems with Printing4
Problems with Printing Quality5
Problems with Scanning6
Problems with Faxing7
Problems with the Machine8
Problems with Installation/Downloading9
About Errors/Messages Displayed10
The Machine Cannot be Powered on11
Printing Does Not Start12
Paper Does Not Feed Properly/"No Paper" Error Occurs13
Print Results Not Satisfactory15
Ink Is Not Ejected17
Paper Jams18
If an Error Occurs19
Problems Sending Faxes20
Cannot Send a Fax20
Errors Often Occur When You Send a Fax21
Problems Receiving Faxes22
Cannot Receive a Fax, Cannot Print a Fax22
Machine Does Not Switch Automatically between Voice and Fax Calls23
Quality of Received Fax Is Poor24
Cannot Receive a Color Fax24
Errors Often Occur When You Receive a Fax24
Problems with the Machine While Using with Network26
The Machine Stopped Working Suddenly27
Printing Speed Is Slow29
Cannot Use the Machine on Replacing an Access Point or Changing Its Settings30
Cannot Detect a Machine on a Network31
Cannot Detect the Machine When Setting up Network Communication32
The Machine Cannot be Detected in the Wireless LAN45
The Machine Cannot be Detected in the Wired LAN47
Other Problems with Network48
Forgot an Access Point Name, SSID, or a Network Key49
The Message Is Displayed on the Computer Screen During Setup50
The Admin Password Set to the Machine was Forgotten51
Checking Information about the Network52
Checking the Network Setting Information53
How to Restore the Machine's Network Settings to Factory Default54
Printing Does Not Start56
Cannot Print Properly with Automatic Duplex Printing60
Copying/Printing Stops before It Is Completed61
Cannot Print to End of Job66
No Printing Results/Printing Is Blurred/Colors Are Wrong/White Streaks67
White Streaks68
Colors Are Unclear70
Lines Are Misaligned71
Printed Paper Curls or Has Ink Blots72
Paper Is Smudged/Printed Surface Is Scratched73
Back of the Paper Is Smudged77
Vertical Lines Are Printed on the Sides of the Printout78
Colors Are Uneven or Streaked79
Problems with Scanning82
Scanner Does Not Work84
Scangear (Scanner Driver) Does Not Start85
Error Message Appears and the Scangear (Scanner Driver) Screen Does Not Appear86
Cannot Scan Multiple Items at One Time87
Cannot Scan Properly with Auto Scan88
Slow Scanning Speed89
"There Is Not Enough Memory." Message Is Displayed90
Computer Stops Operating During Scanning91
Scanned Image Does Not Open92
Scan Results Not Satisfactory93
Scan Quality (Image Displayed on the Monitor) Is Poor94
Scanned Image Is Surrounded by Extra White Areas95
Cannot Scan at the Correct Size96
Item Is Placed Correctly, but the Scanned Image Is Slanted98
Scanned Image Is Enlarged (Reduced) on the Computer Monitor99
Cannot Send a Fax Clearly106
Telephone Problems107
Cannot Dial107
Telephone Disconnects During a Call107
Cannot Connect to Computer with a USB Cable Properly110
Cannot Communicate with the Machine with USB Connection111
LCD Cannot be Seen at All112
An Unintended Language Is Displayed on the LCD113
Cannot Install the MP Drivers118
Uninstalling IJ Network Tool119
A Message Is Displayed on the LCD125
Error Regarding Automatic Duplex Printing Is Displayed126
Error Message Appears on a Pictbridge Compliant Device129
If You Cannot Resolve the Problem131
Support Code List132
Support Code List (When Paper Is Jammed)133
Paper Is Jammed Inside the Machine142
In Other Cases145

Canon MX520 series - Printing Problems

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