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Canon PIXMA MX850 Series - User Manual

Canon PIXMA MX850 Series
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Table of Contents

Other manuals for Canon PIXMA MX850 Series

Questions and Answers

  • A
    Amanda CochranJul 29, 2025
    Why my Canon PIXMA MX850 is not detected?
    • P
      pnealJul 29, 2025
      Your Canon All in One Printer might not be detected for a few reasons. First, ensure that the printer is turned on. Additionally, the firewall function in your security software could be blocking the connection. If you're setting up the printer on a network, try disabling the firewall function temporarily during the setup process.
  • T
    Teresa CunninghamAug 3, 2025
    How to fix Canon All in One Printer if cannot install the MP Drivers?
    • R
      Robin RobertsAug 3, 2025
      There are several reasons why you might not be able to install the MP Drivers for your Canon All in One Printer. One potential cause is an issue during the printer connection phase. If you're stuck on the Printer Connection screen, verify that the USB cable is securely connected to both the printer and your computer. Then: * Click Cancel on the Printer Connection screen. * Click Start Over on the Installation Failure screen. * Click Back on the subsequent screen. * Click Exit, and remove the CD-ROM. * Turn off the printer. * Restart your computer. * Ensure no other applications are running. * Reinstall the MP Drivers.
  • A
    acarrollAug 8, 2025
    What to do if the Canon All in One Printer in the network was not detected during setup?
    • C
      Christopher CooperAug 9, 2025
      If you see a screen indicating that your Canon All in One Printer was not detected on the network during setup, you can manually specify the IP address of the printer and then click 'Connect' to retry the detection process.
  • A
    Andrew PaulAug 13, 2025
    What to do if communication with the Card Slot failed on Canon All in One Printer?
    • T
      Thomas WigginsAug 13, 2025
      If communication with the Card Slot fails on your Canon All in One Printer, wait for a short period and then click 'Retry'. Ensure that your computer has a stable network connection before trying again. As a further step, you might need to disable the Windows Firewall function or open ports 137-139 to enable communication with the printer.
  • R
    Rebecca CampbellAug 18, 2025
    What to do if Canon PIXMA MX850 All in One Printer cannot map any more drives because all the drive letters are assigned?
    • F
      fcohenAug 18, 2025
      If you receive a message stating that your Canon All in One Printer cannot map any more drives because all drive letters are already assigned, click 'Skip' to finish the setup. After the software installation is complete, you can remove any unnecessary drive letters and then attempt the network setup of the Card Slot again using the Canon IJ Network Tool.
  • D
    Diane MolinaAug 23, 2025
    What does it mean if “The Card Slot is already mapped as Network Drive to this computer.” is displayed for Canon PIXMA MX850 All in One Printer?
    • A
      Amanda RiosAug 23, 2025
      The message “The Card Slot is already mapped as Network Drive to this computer” indicates that the Card Slot is already accessible. To proceed, click 'OK' to close the dialog box, and then click 'Next' on the Network Setup of the Card Slot dialog box.

Summary

Getting Help from Canon

Help Us Help You Better

Prepare information before contacting Canon support.

Customer Technical Support Sequence

Details contact methods: Internet, Email, Phone support.

Safety Precautions

Warning

Details serious risks like electric shock, fire, or injury.

Choosing a location

Safety advice for machine placement.

Power supply

Safety instructions for power cords and outlets.

Before Using the Machine

Included Items

Lists all items included in the product box.

Operation Panel

Identifies and describes control panel buttons and indicators.

Mode Operations

Copy mode

Lists available copy functions.

Scan mode

Information related to scanning operations.

Fax mode

Lists available fax functions.

Memory card mode

Lists functions for memory card operations.

Maintenance;Settings

Maintenance screen

Lists machine maintenance tasks.

Device settings screen

Covers settings for FAX, Print, Wireless, and LAN.

Handling the Original Document

Original Document Requirements

Specifies size, quantity, and weight for documents.

Loading Original Documents

Instructions for loading documents and preparation notes.

Loading Printing Paper

Using Specialty Media

Recommendations for using Canon genuine media.

Recommended Paper and Requirements

Table of paper types, load limits, and settings.

Media Types You Cannot Use

Lists incompatible paper types.

Copying

Making Copies

Basic procedure for making copies, including loading paper and originals.

Setting Items

Specifies print settings like page size, media type, and print quality.

Printing from a Memory Card

Memory Cards Supported by This Machine

Lists compatible memory card types, including those requiring adapters.

Inserting the Memory Card

Step-by-step instructions for inserting a memory card into the slot.

Removing the Memory Card

Procedure for safely removing a memory card.

Printing the Photo Displayed on the LCD (Display photo)

How to print photos directly from the memory card using the LCD.

Printing from Your Computer

Printing with Windows

Step-by-step guide for printing from a Windows computer.

Printing with Macintosh

Step-by-step guide for printing from a Macintosh computer.

Scanning Images

Scanning Methods

Overview of different ways to scan originals.

Scanning Using the Operation Panel on the Machine

How to perform scanning directly from the machine's operation panel.

Printing Photographs Directly from a PictBridge Compliant Device

Connectable Devices

Defines PictBridge and lists compatible devices.

Printable Image Data Format

Specifies image formats for PictBridge printing.

Specify the print settings such as paper type and layout

Adjusting print settings for direct printing.

About PictBridge Print Settings

Settings on a PictBridge Compliant Device

Configuring settings on the connected device.

Paper Size and Paper Type Settings

Details compatible paper sizes and types.

Layout Setting

Options for layout, N-up, and shooting info.

Image Optimize Setting

Photo optimization functions.

Faxing

Preparing the Machine for Fax

Connecting the machine to a telephone line.

Methods of Connecting the Machine to an Analog Line

Connection diagrams for analog lines.

Methods of Connecting to the Various Lines

Connection schemes for xDSL and ISDN lines.

Setting the Telephone Line Type

Setting line type (Rotary pulse, Touch tone).

Registering Your Fax;Telephone Number and Name

Enter your name

Steps to enter the sender's name.

Enter your fax;telephone number

Steps to enter the sender's number.

Registering Recipients for the Speed Dial

One-Touch Speed Dial

How to register numbers for one-touch dialing.

Coded Speed Dial

How to register numbers for coded speed dialing.

Group Dial

How to register multiple recipients for group dialing.

Changing Registered Information

Deleting Registered Information

Steps for deleting registered speed dial entries.

Printing a List of the Registered Destinations

How to print lists of registered destinations.

Sending Faxes

Flow of Sending Faxes

Outlines the general process for sending faxes.

Before Sending Faxes

Adjusting image quality and density for faxes.

Sending Faxes

Describes different methods for sending faxes.

Sending a Fax using the Speed Dial

How to send faxes using pre-registered speed dial numbers.

Receiving Faxes

Flow of Receiving Faxes

Outlines the general process for receiving faxes.

Selecting a Receive Mode

Explains different receive modes (FAX priority, FAX only, TEL priority).

Setting the Receive Mode

Changing the Print Settings

Setting the Number of Rings for Fax Calls

Specifying the number of rings for fax calls.

Document Stored in Memory

Printing a Document in Memory

How to print stored documents or lists from memory.

Deleting a Document in Memory

Procedure to delete documents from memory.

Summary of Reports and Lists

Activity report

Prints the history of sent and received faxes.

Users data list

Lists current settings and sender information.

TX Report

Prints transmission confirmation details.

RX Report

Prints reception confirmation details.

Routine Maintenance

Replacing an Ink Tank

How to check ink status and replace ink tanks.

Getting the Ink Status Information

How to check ink status via LCD or lamps.

Replacing Ink Tanks

Step-by-step procedure for replacing ink tanks.

Keeping the Best Printing Results

Advice for maintaining print quality and print head condition.

When Printing Becomes Faint or Colors Are Incorrect

Before performing maintenance

Checks before maintenance.

Step 1

Check nozzle check pattern.

Step 2

Perform Print Head Cleaning.

Step 3

Perform Print Head Deep Cleaning.

If the Ruled Lines Are Shifted

Aligning the print head for misaligned lines.

Printing the Nozzle Check Pattern

Examining the Nozzle Check Pattern

Print Head Cleaning

Print Head Deep Cleaning

Aligning the Print Head

Automatic Print Head Alignment

Steps for automatic print head alignment.

Manual Print Head Alignment

Procedure for manual print head alignment.

Adjust the print head position

Steps to adjust print head position.

Cleaning Your Machine

Wiping Off Dirt on the Machine

Instructions for cleaning the machine exterior.

Cleaning the Platen Glass and Document Cover

How to clean the platen glass and cover.

Cleaning the ADF

Instructions for cleaning the ADF.

Cleaning the Paper Feed Roller (Roller Cleaning)

Cleaning the Inside of the Machine (Bottom Plate Cleaning)

Cleaning the Protrusions Inside the Machine

Troubleshooting

Troubles in setup;connections

Lists common setup and connection problems.

An Error Message Is Displayed on the LCD

Actions for various error messages displayed on the LCD.

Cannot Install the MP Drivers

Troubleshooting printer driver installation issues.

Cannot Connect to Computer Properly

Troubleshooting slow speeds or USB 2.0 connection issues.

Print Results Not Satisfactory

Troubleshooting unsatisfactory print results.

Printing Does Not Start

Troubleshooting when printing does not begin.

Paper Does Not Feed Properly

Troubleshooting issues with paper feeding.

Paper Jams

Procedure to remove paper jams.

Document Jams in the ADF

Procedure to remove documents jammed in the ADF.

Message Appears on the Computer Screen

Troubleshooting common computer errors.

Error Regarding Automatic Duplex Printing Is Displayed

Troubleshooting automatic duplex printing errors.

Error Number: 300 Is Displayed

Causes and actions for error number 300.

Error Message Appears on a PictBridge Compliant Device

Common PictBridge errors and resolution.

Problems Receiving Faxes

Reasons and solutions for not receiving or printing faxes.

Problems Sending Faxes

Common reasons for failing to send faxes.

Telephone Problems

Troubleshooting dialing and call connection issues.

Appendix

How to Use the Documentation Provided

Guide to understanding the different manuals.

Reading the On-screen Manuals

Instructions on how to access and view the on-screen manuals.

Solution Menu (Windows only)

Launching applications via Solution Menu.

My Printer (Windows only)

Using My Printer application for operation.

Legal Limitations on Use of Your Product and Use of Images

Lists documents with legal restrictions for copying/printing.

Users in the U.S.A.

FCC compliance, REN info, connection instructions, and warranty.

Regulatory Information

FCC compliance information and interference measures.

Users in Canada

Industry Canada specifications and REN information.

Users in New Zealand

Telepermit conditions, port usage, and dialling restrictions.

Ordering Information

Lists ink tanks and specialty papers with order numbers.

Network Setup Guide

Setup Outline

Overview of setup procedures for Windows and Macintosh.

Setup in Windows

Setup steps for Windows users.

Setup in Macintosh

Setup steps for Macintosh users.

Symbols Used in This Manual

Explains symbols used in the guide.

Setting Up the Machine and the Computer (Windows)

Setting Up for Use over Wired LAN

Steps to set up the machine for wired LAN connection.

Setting Up an Additional LAN-connected Computer

Steps to set up another computer for network use.

1 Preparing for Setup

Pre-installation checks and requirements.

2 Installing the Software

Instructions for installing MP Drivers and software.

2-1 Setting Up for Use over Wired LAN

Check Wired LAN Connection

Dialog box to check wired LAN connection status.

Set Printer IP Address

Dialog box for setting the printer's IP address.

Network Setup of the Card Slot

Setting up the card slot for network use.

2-2 Setting Up an Additional LAN-connected Computer

Select the machine on the Printers dialog box

Selecting the machine in the printer dialog.

Network Setup of the Card Slot

Setting up the card slot for network access.

Setting Up the Machine and the Computer (Macintosh)

Setting Up for Use over Wired LAN

Steps for wired LAN setup on Macintosh.

Setting Up an Additional LAN-connected Computer

Steps to set up another Macintosh for network use.

1 Preparing for Setup

Pre-installation checks and requirements for Macintosh setup.

2 Installing the Software

Instructions for installing software on Macintosh.

Troubleshooting

Troubles in setup;connections

Lists common setup and connection problems.

Cannot Install the MP Drivers

Troubleshooting printer driver installation issues.

Cannot Connect to the Machine (the machine is not detected)

Troubleshooting machine detection issues.

The Set Printer IP Address dialog box is displayed

Resolving issues with the Set Printer IP Address dialog box.

The Enter Password dialog box is displayed

Handling the administrator password prompt.

Communication with the Card Slot failed. is displayed

Troubleshooting card slot communication failures.

Cannot map any more drives, because all the drive letters are assigned. is displayed

Handling situations where all drive letters are assigned.

Setting Up the Machine Again for Use over Network

Changing the Port Name (Windows)

How to change the machine's port name in Windows.

Checking Information about the Network

Checking the IP address or the MAC address of the machine

How to check the machine's IP or MAC address.

Checking the IP address or the MAC address of the computer

How to check the computer's IP or MAC address.

1 Prepare the Machine

Important

Notes on handling the scanning unit and print head holder.

Lift the Scanning Unit (Printer Cover)

Steps to lift the scanning unit.

2 Install the Print Head

Remove the Print Head from its package.

Steps to remove the print head from packaging.

Insert the Print Head.

Inserting the print head into the holder.

Align the Print Head

Procedure to align the print head.

5 Software Installation

When the main menu appears, click Easy Install.

Choosing the easy installation option.

Important Notice

Handle the Print Head and Ink Tanks Properly

Safety and handling instructions for print heads and ink tanks.

For Mac OS X 10.5 Users

Read the Notes for Mac OS X 10.5 (on-screen manual)

Guide to accessing the on-screen manual.

Download the Printer Driver from Canon Website

Instructions for downloading printer drivers.

Confirmation of Printer Registry

How to confirm printer registration.

MP-101 Use This Paper For Print Head Alignment

Print Easy With A Touch Of A Button

Canon PIXMA MX850 Series Specifications

General IconGeneral
Print TechnologyInkjet
Copy SpeedUp to 31 cpm (Black), Up to 24 cpm (Color)
Fax Modem Speed33.6 Kbps
FunctionsPrint, Copy, Scan, Fax
Print Speed (Black)Up to 31 ppm
Print Speed (Color)Up to 24 ppm
Automatic Document Feeder (ADF)Yes
ADF Capacity35 sheets
Scanner TypeFlatbed and ADF
Scanner Resolution2400 x 4800 dpi
ConnectivityUSB, Ethernet
Display2.5-inch color LCD
Paper SizesLetter, Legal, A4, 4x6, 5x7, 8x10, Envelopes
Memory Card SupportCompactFlash, SD Card, Memory Stick
Fax ResolutionUp to 300 x 300 dpi
Fax SpeedApprox. 3 seconds per page
Ink Cartridge CompatibilityPGI-5 Black, CLI-8 Cyan, CLI-8 Magenta, CLI-8 Yellow
Print Resolution9600 x 2400 dpi

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