Canon PIXMA TS3355 User Manual

Printer Does Not Pick up or Feed the Paper/"No Paper" Error
Check1
Make sure paper is loaded.
Loading Paper
Check2
When loading paper, consider the following.
•
When loading two or more sheets of paper, align the edges of the sheets before loading the paper.
•
When loading two or more sheets of paper, make sure the paper stack does not exceed the paper load
limit.
However, paper may not feed correctly at the maximum capacity, depending on the type of paper or
environmental conditions (very high or low temperature and humidity). In such cases, reduce the amount of
paper you load at a time to less than half of the paper load limit.
•
Always load the paper in portrait orientation, regardless of the printing orientation.
•
When you load the paper, load the paper with the print side facing UP. Align the paper stack against the
right side of the rear tray and slide the paper guide so that it just touches the left edge of the stack.
Loading Paper
Check3
Is paper too thick or curled?
Unsupported Media Types
Check4
Make sure media type and paper size settings match with loaded paper.
Check5
Make sure that there are not any foreign objects in the rear tray.
If the paper tears in the rear tray, see List of Support Code for Error (Paper Jams) to remove it.
If there are any foreign objects in the rear tray, be sure to turn off the printer, unplug it from the power supply,
then remove the foreign object.
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Canon PIXMA TS3355 Specifications

General

Print Technology	Inkjet
Max Print Resolution	4800 x 1200 dpi
Print Speed (Black)	7.7 ipm
Print Speed (Color)	4.0 ipm
Connectivity	USB, Wi-Fi
Scanner Type	Flatbed
Scanner Resolution	600 x 1200 dpi
Copier Function	Yes
Functions	Print, Scan, Copy
Two Sided Printing	Manual
Supported Operating Systems	Windows, macOS
Duplex Printing	Manual
Dimensions (W x D x H)	435 x 316 x 145 mm
Paper Handling	Rear Tray
Supported Paper Sizes	A4
Interface Type	USB 2.0, Wi-Fi
Mobile Printing Support	AirPrint, Mopria
Paper Types	Plain paper, Photo paper
Ink Cartridge Compatibility	PG-545, CL-546
Multiple Copy	Up to 20 copies
Maximum Paper Input	60 sheets