Canon Pixma TS3400 Series

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5011

Cause

Printer error has occurred.

What to Do

Turn off the printer and unplug it.

Plug in the printer again and turn it back on.

If this does not solve the problem, contact your nearest Canon service center to request a repair.

372

Main Page

Table of Contents2
Using Online Manual9
Symbols Used in this Document10
Touch-Enabled Device Users (Windows)11
Trademarks and Licenses12
Network30
Restrictions32
Network Connection Tips34
Default Network Settings35
Detect same Printer Name36
Connects to Another Computer Via Lan/Changes from USB to LAN Connection37
Printing Network Settings38
Reconfiguration Method of Wi-Fi Connection42
Connecting with Wireless Direct43
IJ Network Device Setup Utility (Windows)45
IJ Network Device Setup Utility46
Starting up IJ Network Device Setup Utility47
Diagnosing and Repairing Network Settings48
Performing/Changing Network Settings49
Canon IJ Network Device Setup Utility Screen50
Performing Network Settings54
Performing/Changing Wired LAN Connection (Ethernet Cable) Settings55
Performing/Changing Wi-Fi Settings58
Assigning Printer Information63
List of Models Which Does Not Support Diagnosis and Repair Function64
List of Models Which Does Not Support Ipv6 Configuration Via USB Connection65
Handling Paper, Originals, FINE Cartridges, Etc67
Loading Paper68
Loading Plain Paper / Photo Paper69
Loading Originals74
Loading Originals on Platen75
Supported Originals78
Replacing a FINE Cartridge79
Replacing a FINE Cartridge80
Checking the Ink Status with the Ink Lamps on the Operation Panel85
Ink Tips86
If Printing Is Faint or Uneven87
Maintenance Procedure88
Printing the Nozzle Check Pattern91
Examining the Nozzle Check Pattern92
Cleaning the Print Head93
Deep Print Head Cleaning94
Aligning the Print Head95
Cleaning97
Cleaning Paper Feed Rollers98
Cleaning Inside the Printer (Bottom Plate Cleaning)100
Overview102
Safety103
Safety Precautions104
Regulatory Information107
Weee (Eu&Eea)108
Handling Precautions119
Legal Restrictions on Scanning/Copying120
Printer Handling Precautions121
Transporting Your Printer122
When Repairing, Lending, or Disposing of the Printer123
Keeping Print Quality High124
Main Components and Their Use125
Main Components126
Front View127
Rear View129
Inside View130
Operation Panel131
Power Supply133
Checking that Power Is on134
Turning the Printer on and off135
Checking the Power Plug/Power Cord137
Unplugging the Printer138
Indication of LCD139
Changing Settings141
Changing Printer Settings from Your Computer (Windows)142
Changing the Print Options143
Registering a Frequently Used Printing Profile144
Setting the Ink to be Used146
Managing the Printer Power147
Changing the Printer Operation Mode149
Changing Settings from Operation Panel151
Setting Items on Operation Panel152
Quiet Setting153
Initializing Printer Settings154
Specifications155
Information about Paper158
Supported Media Types159
Paper Load Limit161
Unsupported Media Types163
Handling Paper164
Printing165
Printing from Computer166
Printing from Application Software (Windows Printer Driver)167
Basic Printing Setup168
Paper Settings on the Printer Driver171
Various Printing Methods172
Setting a Page Size and Orientation173
Setting the Number of Copies and Printing Order174
Perform Borderless Printing176
Scaled Printing179
Page Layout Printing181
Duplex Printing183
Printing on Postcards185
Overview of the Printer Driver186
Canon IJ Printer Driver187
Opening Printer Driver's Setup Screen188
Canon IJ Status Monitor189
Checking Ink Status from Your Computer191
Instructions for Use (Printer Driver)192
Printer Driver Description194
Quick Setup Tab Description195
Main Tab Description201
Page Setup Tab Description205
Maintenance Tab Description217
Canon IJ Status Monitor Description219
Installing the MP Drivers222
Printing Using Canon Application Software223
Printing from Smartphone/Tablet224
Paper Settings225
Copying228
Making Copies on Plain Paper229
Copying on Photo Paper231
Scanning233
Scanning from Computer (Windows)234
Scanning According to Item Type or Purpose (IJ Scan Utility)235
IJ Scan Utility Features236
Scanning Easily (Auto Scan)238
Scanning Documents and Photos239
Creating/Editing PDF Files240
Scanning Using Application Software (Scangear)243
What Is Scangear (Scanner Driver)244
Starting Scangear (Scanner Driver)246
Scanning in Basic Mode247
Scangear (Scanner Driver) Screens250
Basic Mode Tab251
Advanced Mode Tab259
General Notes (Scanner Driver)265
Scanning Tips267
Positioning Originals (Scanning from Computer)268
Network Scan Settings270
Frequently Asked Questions273
Network Settings and Common Problems275
Network Communication Problems277
Cannot Find Printer on Network278
Cannot Find Printer During Setup279
Cannot Proceed Beyond Printer Connection Screen (Cannot Find Printer Connected Via USB)282
Cannot Find Printer While Using Wi-Fi284
Network Connection Problems286
Printer Suddenly Stopped Working for some Reason287
Network Key (Password) Unknown291
Printer Cannot be Used after Replacing Wireless Router or Changed Router Settings293
Other Network Problems295
Checking Network Information296
Restoring to Factory Defaults299
Problems While Printing/Scanning from Smartphone/Tablet300
Cannot Print/Scan from Smartphone/Tablet301
Printing Problems304
Printer Does Not Print305
Ink Does Not Come out307
Printer Does Not Pick up or Feed the Paper/"No Paper" Error309
Printout Results Are Unsatisfactory311
Printouts Are Blank/Blurry or Fuzzy/Inaccurate or Bleeding Colors/Streaks or Lines313
Colors Are Unclear317
Lines Are Misaligned/Distorted319
Paper Is Smudged / Printed Surface Is Scratched320
Vertical Line Next to Image323
Scanning Problems (Windows)324
Scanning Problems325
Scanner Does Not Work326
Scangear (Scanner Driver) Does Not Start327
Mechanical Problems328
Printer Does Not Turn on329
Printer Turns off Unexpectedly or Repeatedly330
USB Connection Problems331
Cannot Communicate with Printer Via USB332
Installation and Download Problems333
Failed to MP Drivers Installation (Windows)334
Updating MP Drivers in Network Environment (Windows)335
Errors and Messages336
When Error Occurred337
Message (Support Code) Appears344
List of Support Code for Error346
What to Do When Paper Is Jammed348
Paper Is Jammed Inside Printer351
FINE Cartridge Is Not Installed (168A)364
Shipping Tape Etc. Are Still Attached (1890)366

Canon Pixma TS3400 Series - Page 372

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