Canon TR8660 - Printing Problems

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Printing Problems

Printer Does Not Print

Ink Does Not Come Out

Printer Does Not Pick up or Feed the Paper/"No Paper" Error

Printout Results Are Unsatisfactory

488

Main Page

Table of Contents2
Using Online Manual11
Symbols Used in this Document12
Touch-Enabled Device Users (Windows)13
Trademarks and Licenses14
Network32
Restrictions35
Network Connection Tips37
Default Network Settings38
Detect same Printer Name40
Connects to Another Computer Via Lan/Changes from USB to LAN Connection41
Printing Network Settings42
Reconfiguration Method of LAN Connection/Reconfiguration Method of Wi-Fi Connection48
Connecting with Wireless Direct49
IJ Network Device Setup Utility (Windows)53
IJ Network Device Setup Utility54
Starting up IJ Network Device Setup Utility55
Diagnosing and Repairing Network Settings56
Performing/Changing Network Settings57
Canon IJ Network Device Setup Utility Screen58
Performing Network Settings62
Performing/Changing Wired LAN Connection (Ethernet Cable) Settings63
Performing/Changing Wi-Fi Settings66
Assigning Printer Information71
List of Models Which Does Not Support Diagnosis and Repair Function72
List of Models Which Does Not Support Ipv6 Configuration Via USB Connection73
Handling Paper, Originals, Ink Tanks, Memory Card, Etc75
Loading Paper76
Paper Sources77
Loading Plain Paper / Photo Paper in Rear Tray78
Loading Plain Paper in Cassette83
Loading Envelopes in Rear Tray89
Loading Originals94
Where to Load Originals95
Loading Originals on Platen96
Loading Documents in the ADF (Auto Document Feeder)98
Loading Based on Use100
Supported Originals103
Inserting the Memory Card105
Before Inserting the Memory Card106
Inserting the Memory Card108
Removing the Memory Card109
Replacing Ink Tanks110
Replacing Ink Tanks111
Checking Ink Status on the Touch Screen116
Ink Tips117
If Printing Is Faint or Uneven118
Maintenance Procedure119
Printing the Nozzle Check Pattern122
Examining the Nozzle Check Pattern123
Cleaning the Print Head125
Deep Print Head Cleaning127
Aligning the Print Head129
Cleaning132
Cleaning Paper Feed Rollers133
Cleaning Inside the Printer (Bottom Plate Cleaning)135
Overview138
Safety139
Safety Precautions140
Regulatory Information143
Weee (Eu&Eea)146
Handling Precautions147
Legal Restrictions on Scanning/Copying148
Printer Handling Precautions149
Transporting Your Printer150
When Repairing, Lending, or Disposing of the Printer151
Keeping Print Quality High152
Main Components and Their Use153
Main Components154
Front View155
Rear View158
Inside View159
Operation Panel160
Power Supply161
Checking that Power Is on162
Turning the Printer on and off163
Checking the Power Plug/Power Cord165
Unplugging the Printer166
Using Touch Screen167
Changing Settings172
Changing Printer Settings from Your Computer (Windows)173
Changing the Print Options174
Registering a Frequently Used Printing Profile175
Setting the Ink to be Used177
Managing the Printer Power178
Changing the Printer Operation Mode180
Changing Settings from Operation Panel182
Changing Settings from Operation Panel183
Setting Items on Operation Panel185
FAX Settings186
Print Settings190
LAN Settings191
Other Printer Settings196
Language Selection199
Firmware Update200
Reset Setting201
Feed Settings202
Web Service Setup203
ECO Settings204
Quiet Setting206
System Information208
Specifications209
Information about Paper213
Supported Media Types214
Paper Load Limit217
Unsupported Media Types219
Handling Paper220
Before Printing on Art Paper221
Printing223
Printing from Computer224
Printing from Application Software (Windows Printer Driver)225
Basic Printing Setup226
Paper Settings on the Printer Driver and the Printer (Media Type)230
Paper Settings on the Printer Driver and the Printer (Paper Size)232
Various Printing Methods234
Setting a Page Size and Orientation235
Setting the Number of Copies and Printing Order236
Perform Borderless Printing238
Scaled Printing241
Page Layout Printing243
Duplex Printing245
Setting up Envelope Printing249
Printing on Postcards251
Overview of the Printer Driver253
Canon IJ Printer Driver254
Opening Printer Driver's Setup Screen255
Canon IJ Status Monitor256
Checking Ink Status from Your Computer258
Instructions for Use (Printer Driver)259
Printer Driver Description261
Quick Setup Tab Description262
Main Tab Description269
Page Setup Tab Description275
Maintenance Tab Description288
Canon IJ Status Monitor Description290
Installing the MP Drivers293
Printing Using Canon Application Software294
Printing from Smartphone/Tablet295
Printing Photo Data296
Printing Photographs Saved on Memory Card297
Setting Items for Photo Printing Using Operation Panel302
Paper Settings304
Copying308
Making Copies309
Setting Items for Copying312
Scanning315
Scanning from Computer (Windows)316
Scanning According to Item Type or Purpose (IJ Scan Utility)317
IJ Scan Utility Features318
Scanning Easily (Auto Scan)320
Scanning Documents and Photos321
Creating/Editing PDF Files322
Scanning Using Application Software (Scangear)325
What Is Scangear (Scanner Driver)326
Starting Scangear (Scanner Driver)328
Scanning in Basic Mode329
Scangear (Scanner Driver) Screens332
Basic Mode Tab333
Advanced Mode Tab341
General Notes (Scanner Driver)347
Scanning Tips349
Positioning Originals (Scanning from Computer)350
Network Scan Settings353
Faxing357
Preparing for Faxing358
Connecting Telephone Line359
Setting Telephone Line Type363
Setting Receive Mode366
Setting Sender Information371
Registering Recipients378
Registering Recipients Using Operation Panel of Printer379
Registering Fax/Telephone Number of Recipients380
Registering Recipients in Group Dial384
Changing Registered Information389
Deleting Registered Information391
Printing List of Registered Destinations392
Registering Recipients Using Speed Dial Utility2 (Windows)393
Starting up Speed Dial Utility2394
Speed Dial Utility2 Dialog Box395
Saving Registered Telephone Directory on Printer to Your Computer397
Registering a Fax/Telephone Number Using Speed Dial Utility2398
Changing a Fax/Telephone Number Using Speed Dial Utility2400
Deleting a Fax/Telephone Number Using Speed Dial Utility2402
Changing Sender Information Using Speed Dial Utility2403
Registering/Changing Rejected Number Using Speed Dial Utility2404
Registering Telephone Directory Has Been Saved on Your Computer to Printer405
Sending Faxes Using Operation Panel of Printer406
Sending Faxes by Entering Fax/Telephone Number407
Resending Faxes (Redialing Busy Number)411
Setting Items for Sending Faxes413
Sending Faxes from Computer (Windows)415
Sending a FAX (Fax Driver)416
Creating an Address Book (Fax Driver)419
Edit or Remove a Recipient from an Address Book (Fax Driver)423
Search for a Recipient in an Address Book (Fax Driver)426
Cannot Send Faxes from Computer428
How to Open the Setting Screen of the Fax Driver430
General Notes (Fax Driver)432
Receiving Faxes433
Receiving Faxes434
Changing Paper Settings439
Memory Reception441
Other Useful Fax Functions443
Document Stored in Printer's Memory444
Printing Document in Printer's Memory445
Deleting Document in Printer's Memory447
Saving Document in Printer's Memory to Memory Card449
Frequently Asked Questions452
Network Settings and Common Problems455
Network Communication Problems458
Cannot Find Printer on Network459
Cannot Find Printer During Setup460
Cannot Proceed Beyond Printer Connection Screen (Cannot Find Printer Connected Via USB)464
Cannot Find Printer While Using Wi-Fi466
Network Connection Problems468
Printer Suddenly Stopped Working for some Reason469
Network Key (Password) Unknown474
Printer Cannot be Used after Replacing Wireless Router or Changed Router Settings476
Other Network Problems478
Checking Network Information479
Restoring to Factory Defaults482
Problems While Printing/Scanning from Smartphone/Tablet483
Cannot Print/Scan from Smartphone/Tablet484
Printing Problems488
Printer Does Not Print489
Ink Does Not Come out492
Printer Does Not Pick up or Feed the Paper/"No Paper" Error494
Printout Results Are Unsatisfactory497
Printouts Are Blank/Blurry or Fuzzy/Inaccurate or Bleeding Colors/Streaks or Lines499
Lines Are Misaligned/Distorted503
Paper Is Smudged / Printed Surface Is Scratched504
Vertical Line Next to Image508
Scanning Problems (Windows)509
Scanning Problems510
Scanner Does Not Work511
Scangear (Scanner Driver) Does Not Start512
Faxing Problems513
Problems Sending Faxes514
Cannot Send a Fax515
Errors Often Occur When Send a Fax517
Problems Receiving Faxes518
Cannot Print a Fax/"Fax Received. Saved in Memory." Appears519
Telephone Problems520
Cannot Dial521
Telephone Disconnects During a Call522
Poor Quality Fax Received523
Mechanical Problems524
Printer Does Not Turn on525
Printer Turns off Unexpectedly or Repeatedly526
USB Connection Problems528
Cannot Communicate with Printer Via USB529
Wrong Language Appears in Touch Screen530
Installation and Download Problems531
Failed to MP Drivers Installation (Windows)532
Updating MP Drivers in Network Environment (Windows)533
Errors and Messages534
When Error Occurred535
Message (Support Code) Appears537
List of Support Code for Error541
What to Do When Paper Is Jammed543
Paper Is Jammed Inside Printer551
Removing Jammed Paper from Rear Side554

Canon TR8660 - Printing Problems

Table of Contents

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