Canon TX-5310 - The Paper Type that I Want to Print Is Not Displayed on the Touch Screen

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The paper type that I want to print is not displayed on the Touch

Screen

If using a new paper type, start the Media Configuration Tool to get the latest media information.

Updating paper information

792

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Table of Contents2
Using this Online Manual21
Trademarks and Licenses22
Basic Operation40
Printer Parts41
Printer Parts42
Front43
Back45
Top Cover (Inside)47
Carriage48
Ink Tank Cover (Inside)49
Operation Panel50
Optional Accessories52
Stand53
Stand Parts54
Stacker56
Parts of the Stacker57
Roll Unit58
Parts of the Roll Unit59
Roll Holder Set61
Printing Procedure62
Printing Options Using Rolls and Sheets63
Turning the Printer on and off65
Loading and Printing on Rolls68
Loading and Printing on Sheets71
Printing in Windows73
Printing from Macos75
Canceling Print Jobs77
Canceling Print Jobs from the Control Panel78
Canceling Print Jobs from Windows79
Canceling Print Jobs from Macos81
Pausing Printing82
Pausing Printing83
Handling and Use of Paper84
Paper86
Types of Paper87
Paper Sizes88
Using Paper Other than Genuine Paper and Feed Confirmed Paper90
Updating Paper Information93
Handling Rolls94
Loading Rolls on the Roll Holder95
Loading the Upper Roll on the Printer98
Loading the Lower Roll on the Roll Unit (Option)104
Changing the Type of Paper111
Specifying the Paper Length115
Removing the Upper Roll from the Printer118
Removing the Lower Roll from the Roll Unit (Option)121
Removing Rolls from the Roll Holder124
Feeding Roll Paper Manually126
Keeping Track of the Amount of Roll Paper Left127
Specifying the Amount of Extension for Borderless Printing130
Specifying the Ink Drying Time for Rolls133
Specifying the Cutting Method for Rolls138
Cutting the Leading Edge of Roll Paper Automatically146
Reducing Dust from Cutting Rolls148
Automatically Switch Rolls150
Handling Sheets151
Loading Sheets in the Printer152
Printing from a Desired Starting Point157
Removing Sheets161
Basket163
Using the Basket164
Example Basket Configurations169
Storing the Basket173
Stacker175
Using the Stacker176
Example Stacker Configurations179
Roll Unit183
Switching Roll Unit Modes184
Using the Roll Unit in Take-Up Mode186
Removing Printed Paper from the Roll Unit197
Changing Printer's Setting201
Changing Settings from Operation Panel202
Home Screen Menu Composition203
Menu Structure207
Advanced (Paper Settings)231
Advanced (LAN Settings)233
Setting Items on Operation Panel236
Maintenance238
Job Management240
LAN Settings241
Test Print250
Print Settings251
Paper-Related Settings253
Auto Maintenance Settings257
Hard Disk Settings258
Monitoring Service Settings260
Other Printer Settings261
Language Selection263
Firmware Update264
Security Settings265
Printer Information266
Setting Administrator Password on Operation Panel267
Erasing Data on Printer's Hard Disk269
HP-GL/2 Settings271
Menus on HP-GL/2 Print Settings272
Color Mode274
Print Quality275
Input Resolution276
Print Target277
Paper Src278
Margin279
Oversize280
Save Paper284
Rotate286
Auto Rotation287
Enlarge/Reduce289
Print Centered292
Cut to Standard Size294
Standard Size Table296
Use Nesting Function298
Nesting Waittime300
Print Cut Lines301
Mirror302
Merge304
Select Palette305
Define Palette306
Pen 0 to Pen 15307
Reset Palette308
Smoothing310
Thicken Fine Lines311
Adjust Faint Lines312
Width Correction313
Print Color List for Palettes315
Warning Display316
Detect Image Size317
Frame Control320
Menu Setting Combinations321
Save Paper and Auto Rotation322
Enlarge/Reduce (Scaling) and Auto Rotation324
Print Centered and Cut to Standard Size325
Cut to Standard Size and Auto Rotation and Enlarge/Reduce (Fit Paper Size)327
Use Nesting Function and Auto Rotation330
Paper Switching on a DOUBLE-Roll Printer Model and Auto Rotation332
Paper Switching on a DOUBLE-Roll Printer Model and Enlarge/Reduce (Specify Scaling)334
Detect Image Size and Oversize335
Detect Image Size and Print Centered338
Status Print340
Changing Printer's Setting Using Web Browser342
Start up Remote UI343
Changeable Setting Items Using Remote UI346
Security348
LAN Settings349
Setting Password Using Remote UI351
Registering Printer's Root Certificate to Web Browser for SSL Communication353
Registering Printer's Root Certificate to Local Computer for SSL Communication357
Generating Server Certificate363
Setting Mail Server366
Receiving Printer Status by E-Mail368
Migrating Printer's Setting370
Initializing Printer's Setting372
Network Setting373
Network Connection Tips374
Printer Connection Methods375
Connecting Smartphone/Tablet to Printer Via Wireless Router379
Connecting Smartphone/Tablet to Printer Directly (Wireless Direct)381
Default Network Settings385
Another Printer Found with same Name387
Connecting to Another Computer Via Lan/Changing from USB to LAN Connection388
Printing Network Settings389
Reconfiguration Method of LAN Connection/Reconfiguration Method of Wi-Fi Connection406
Reconfiguration of Network Settings Using the Remote UI408
Countermeasures against Unauthorized Access409
Network Status and Troubleshooting411
Sharing the Printer on a Network (Windows)413
Setting up a Shared Printer414
Restrictions on Printer Sharing416
Adjustments for Better Print Quality417
Adjusting the Print Head418
Adjusting the Print Head419
Adjusting Line Misalignment420
Automatic Adjustment to Straighten Lines and Colors424
Manual Adjustment to Straighten Lines and Colors426
Troubleshooting Paper Abrasion and Blurry Images428
Adjusting Feed Amount430
Adjusting Feed Amount431
Selecting Feed Amount Adjustment Method432
Automatic Banding Adjustment433
Manual Banding Adjustment435
Fine-Tuning Paper Feed Amount437
Adjusting Line Length438
Adjusting Vacuum Strength440
Maintenance and Consumables441
Ink Tanks443
Ink Tanks444
Replacing Ink Tanks446
Checking Ink Tank Levels460
When to Replace Ink Tanks462
Print Head463
Print Head464
Checking for Nozzle Clogging465
Cleaning the Print Head467
Replacing the Print Head469
Maintenance Cartridge477
Maintenance Cartridge478
Replacing the Maintenance Cartridge479
Checking the Remaining Maintenance Cartridge Capacity484
When to Replace the Maintenance Cartridge485
Cutter Blade486
Cutter Blade487
Replacing the Cutter Blade488
Performing Maintenance Functions from Your Computer (Windows)493
Cleaning the Print Heads494
Printing a Nozzle Check Pattern495
Cleaning the Printer497
Cleaning the Printer Exterior498
Cleaning Inside the Top Cover500
Cleaning the Roll Unit504
Other Maintenance506
Preparing to Transfer the Printer507
Reinstalling the Printer512
Firmware Update518
Specifications519
Specifications520
Print Area527
Manuals and Their Contents529
Safety530
Safety Precautions531
Regulatory Information533
Weee (Eu&Eea)535
When Repairing, Lending, or Disposing of the Printer548
Online Manual549
Enhanced Printing Options550
Printing from Your Computer (Windows)554
Printing with Easy Setup555
Setting the Number of Copies and Printing Order560
Using Roll Unit to Use 2-Level Rolls561
About 2-Level Roll Switching562
Setting the Paper Rolls in the Printer According to the Intended Use563
Printing by Automatically Switching Upper-Level and Lower-Level Roll Papers565
How to Switch Paper Rolls571
Reflect Roll Unit Settings in the Printer Driver576
Printing Photos and Business Documents577
Printing by Setting Print Purpose578
Edit in Posterartist and Print581
Printing CAD Drawings583
Printing from Autocad587
Changing the Print Quality and Correcting Image Data588
Adjusting Color Balance589
Setting the Print Quality Level (Custom)591
Printing a Color Document in Monochrome593
Specifying Color Correction595
Optimal Photo Printing of Image Data598
Adjusting Colors with the Printer Driver599
Printing with ICC Profiles602
Adjusting Brightness607
Adjusting Contrast609
Printing Using Detailed Setting Mode611
Scaled Printing614
Printing to Oversized Paper Sizes617
Setting Paper Dimensions (Custom Size)620
Set a Custom Size Roll Width624
Printing Without Edges Based on the Scenarios626
Printing Without Margins to Match Paper Size627
Printing Without Margins to Match Roll Paper Width630
Printing Full-Size Without Margins633
Three-Sided Borderless Printing on Roll Paper636
Printing Hanging and Horizontal Banners (Large-Format Printing)641
Printing by Dividing/Joining Documents643
Lining up and Printing Multiple Documents to Cut Sheets644
Printing by Connecting Multiple Pages646
Printing Multiple Pages All on One Page648
Dividing and Printing Posters650
Printing Document in Center of Paper653
Printing by Saving Roll Paper656
Saving Roll Paper by Rotating Document 90 Degrees657
Saving Roll Paper by Eliminating Upper and Lower Margins on Document660
Switching the Paper Source to Match the Purpose663
Displaying the Print Results before Printing665
Other Convenient Settings666
Stamp Printing667
Registering a Stamp668
Setting a Page Size and Orientation671
Registering a Frequently Used Printing Profile672
Cutting Roll Paper after Printing674
HP-GL/2 Printing676
Printing from Printer677
Printing Data Saved on USB Flash Drive678
Printing from Smartphone/Tablet681
Enlarging Copy with Imagerunner ADVANCE682
Fitting to Paper Width688
Specifying Magnification Level689
Printer Driver693
Windows Printer Driver694
Overview of the Printer Driver695
Canon IJ Printer Driver696
Changing the Print Options697
Canon Imageprograf Preview698
How to Open the Printer Driver Setup Window699
Updating Media Information in Printer Driver700
Setting Accounting Information701
Set a PIN Code for Print Jobs704
Deleting the Undesired Print Job705
Canon IJ Status Monitor706
Checking the Ink Status from Your Computer708
Instructions for Use (Printer Driver)709
Printer Driver Description712
Main Tab Description713
Page Setup Tab Description721
Layout Tab Description727
Favorites Tab Description734
Utility Tab Description736
Device Settings Tab Description738
Canon IJ Status Monitor Description741
Updating the Printer Driver744
Obtaining the Latest Printer Driver745
Deleting the Unnecessary Printer Driver746
Before Installing the Printer Driver747
Installing the Printer Driver748
Application Software749
Managing Print Jobs750
Basic Print Job Operations751
Using Printer Hard Disk752
Saving Print Jobs in Personal Job Boxes754
Priority Printing759
Printing Pending Jobs761
Printing Security Print Jobs763
Deleting Print Jobs765
Printing Saved Jobs767
Deleting Saved Jobs769
Moving Saved Jobs771
Advanced Print Job Operations772
Saving Print Jobs Sent from Sources Other than Printer Driver773
Printing Without Saving Jobs in Common Job Box775
Setting Passwords for Personal Job Boxes776
Naming Personal Job Boxes777
Printing List of Saved Jobs778
Renaming Saved Jobs779
Printer Hard Disk Operations780
Checking Free Hard Disk Space781
Frequently Asked Questions782
I Want to Easily Create Vertical or Horizontal Banners786
Does this Printer Support Sub-Ink Tank System787
I Want to Know How to Configure Roll Cutting788
I Want to Configure so that the Roll Is Cut Automatically after Waiting for the Ink to Dry789
How Do I Print Without Borders790
I Want to Know the Paper Types that Can be Used in this Printer791
The Paper Type that I Want to Print Is Not Displayed on the Touch Screen792
Can I Perform Duplex Printing793
I Want to Perform Enlargement Printing794
Network Settings and Common Problems795
Problems Regarding Paper796
Remove Jammed Roll Paper797
Remove a Jammed Sheet801
Roll Paper Cannot be Inserted into the Paper Feed Slot804
Paper Is Not Fed Automatically805
Roll Paper Is Not Switched Automatically806
Roll Paper Is Not Fed Automatically807
Paper Source Does Not Switch When Roll Paper Is Used up808
Roll Paper Remains/Lacks under Quantity Management809
Cannot Load Sheets810
Paper Is Not Cut Straight811
Paper Is Not Cut813
Cutter Blade Does Not Work While Cutting Is in Progress814
The Size of Clear Film Cannot be Detected815
Margins Are Wide816
When Printing on Roll Paper, the Printed Surface Becomes Scratched817
Printing Does Not Start818
Printer Suddenly Stopped Working for some Reason819
The Data Lamp on the Operation Panel Does Not Light up824
The Printer Does Not Respond Even if Print Jobs Are Sent825
Preparing the Ink System." Is Displayed826
Agitating the Ink" Is Displayed827
Message Is Displayed and Borderless Printing Fails828
The Printer Stops During a Print Job830
Printing Stops and an Error Message Is Displayed831
The Printer Ejects Blank, Unprinted Paper832
Problems with the Printing Quality833
Printing Is Faint834
Paper Rubs against the Print Head836
The Edges of the Paper Are Dirty838
The Surface of the Paper Is Dirty841
The Back Side of the Paper Is Dirty842
Immediately after Borderless Printing, the Trailing Edge Margin Is Soiled During Regular Printing844
Printed Colors Are Inaccurate845
Banding in Different Colors Occurs847
Colors in Printed Images Are Uneven850
Image Edges Are Blurred or White Banding Occurs853
The Length of the Printed Image in the Paper Ejection Direction Is Not Accurate855
Images Are Printed Crooked857
Documents Are Printed in Monochrome858
Line Thickness Is Not Uniform859
Lines or Colors Are Misaligned861
Borders Appear in Borderless Printing863
Cannot Print over Network864
Cannot Connect Printer to Network865
Cannot Print over TCP/IP Network866
Cannot Print over Bonjour Networks867
Cannot Find Printer on Network868
Cannot Find Printer on Check Printer Settings Screen (Windows)869
Cannot Proceed Beyond Printer Connection Screen/Connect Cable Screen870
Searching Printer by IP Address or Host Name During Setup872
Cannot Find Printer While Using Wi-Fi875
Cannot Find Printer While Using Wired LAN878
Cannot Print Using Airprint879
Installation Problems880
Removing Printer Software881
Taking Time to Setup Process (Windows)883
Failed to Printer Driver Installation (Windows)884
HP-GL/2 Problems886
With HP-GL/2, Printing Is Misaligned887
Lines or Images Are Missing in Printed HP-GL/2 Jobs888
Lines Are Printed too Thick or Thin in HP-GL/2 Print Jobs889
HP-GL/2 Jobs Are Printed in Monochrome (or Color)890
Printed Colors of Lines Are Inaccurate During HP-GL/2 Printing891
HP-GL/2 Jobs Are Printed 6 MM Larger than Specified892
HP-GL/2 Jobs Are Printed at Maximum Size, Even if a Standard Size Is Specified893
HP-GL/2 Printing Takes a Long Time894
The Printer Stops When Printing a HP-GL/2 Job (the Carriage Stops Moving)895
Other Problems896
Printer Does Not Turn on897
If the Printer Makes a Strange Sound898
Messages Advising to Check the Maintenance Cartridge Are Not Cleared900
Printer Consumes a Lot of Ink901
Printed Pages Are Not Collected Cleanly in the Basket902
Printed Pages Are Not Collected Cleanly in the Stacker903
Basket Lurches904
When Trim Edge First Is Set, the Trimmed Paper Is Drawn into the Roll Unit905
Ink Level Detection906
Media Type Selection Does Not Match Loaded Media Type907
List of Support Code for Error908

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