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1 Customer information
1.1 Dear customer
The C-ALS HD system is designed to be easy to operate. However, we would ask you to take the time to read these
operating instructions carefully before using the system, and to keep the manual with the instrument at all times.
For any feedback or comments, or if there are questions about the C-ALS HD system which are beyond the scope
of this manual, contact the product support department at Carlson, or your local Carlson representative.
Alternatively, for information on your local Carlson-approved service centre, visit our website at
www.carlsonsw.com.
To ensure best service, please make a note of the serial number. This can be found on a label on the C-ALS probe.
1.2 Head office contacts
Carlson Software Inc (Head office of Carlson Software)
33 East Second Street
Maysville, KY, USA 41056
+1(0) 606-564-5028
info@carlsonsw.com
Carlson Laser Measurement Devices. (Head office of Carlson LMD, manufacturing, service, and support)
Halifax House,
Tockwith,
York,
YO26 7QP,
UK
+44(0)1423 369240
lasermeasurement@carlsonsw.com
1.3 User manual
It is important that you read this manual carefully before using the instrument.
There are two manuals available with the C-ALS HD system, both of which are loaded onto the supplied Carlson
USB drive:
• This C-ALS HD hardware manual, which gives a full description of the hardware components of the C-ALS
HD system and some optional accessories.
• A Carlson Scan software and operations manual.
It is essential that the accompanying Carlson Scan software and operations manual is read and understood. As
well as describing the software, that manual gives an overview of a typical deployment. Some troubleshooting
guidelines are also offered which address the most common problems and questions that arise from users of the
C-ALS HD.
This manual has been compiled with care. However, should you discover any errors, we would be grateful if you
could contact Carlson directly. The information in this document is subject to change without notice.
Reproduction in whole or in part, including utilisation in machines capable of reproduction or retrieval, without the
express written permission of Carlson is prohibited. Reverse engineering is also prohibited.
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