Carpigiani K 3 User’s guide
This manual is for the exclusive use of licensees and employees of McDonald’s Systems Inc Page 59 of 63
Version 5: October 2012
9. TROUBLESHOOTING
9.1 ALARMS
The machine issues possible alarm messages on the display and makes the writing blink.
In case of alarm which has reset, the writing will be on display in a fixed way (it will not blink).
To reset the writing, press Storage/Reset key
.
The machine can be used in ice cream production even if an alarm is active; if it is a critical alarm, the
machine will not allow you to select ice cream production program; should this be the case, press STOP
and do not use the machine till it is repaired.
Following find the alarm list:
DISPLAY DESCRIPTION CORRECTIVE ACTION
Add Mix
Mix level is lower than the medium level sensor
Pour the mix in the hopper
Mix Out
Mix level is lower than the low level sensor
Pour the mix in the hopper
Spigot Opened
The back spigot is opened or out of seat Close the pigot
Power on
A black out has occurred
Wash In n days
It indicates the days remaining for next cleaning; when “Wash
today!” appears the machine must be disassembled, cleaned and
sanitized. Press RESET button to reset the message on the
display.
Do Not Serve!
Product under process; please wait and don’t serve yet
No Topping Water
(Soft side only)
The Water in the topping bin is lower than the sensor level
Add water in the topping bin
Pasto needed!
The pasteurisation is not completed efficiently. run a pasteurization cycle until PASTO
END appears to unlock the machine.
Push STOP then PROD .
Why in STOP ??
If the machine is in Stop with the level covered, the blinking
message “Why in Stop” will be displayed after 30’ and the
acoustic intermittent alarm will be heard.
Set the machine in Production,
Pasteurisation or Storage.
Hopper Temp Warm
The timer activates in Production and Storage every 4 hours. If
the temperature remains over 4°C for too long, the following
message is displayed:
It may be cancelled by pressing the
Storage key. It’s an advise only.
Barrel Temp Warm
The timer activates in Production and Storage every 4 hours. If
the temperature remains over 4°C for too long, the following
message is displayed.
It may be cancelled by pressing the
Storage key. It’s an advise only.
Hopper Temp High
The timer activates in Production and Storage every 4 hours. If
the temperature remains over 4°C for too long, the following
message is displayed.
It may be cancelled by pressing the
Storage key. It’s an advise only.
Barrel Temp High
The timer activates in Production and Storage every 4 hours. If
the temperature remains over 4°C for too long, the following
message is displayed.
It may be cancelled by pressing the
Storage key. It’s an advise only.
WINK
(only machine with
Lonworks device)
When on the second line on the display soft side appears the
message “WINK”, it means that the restaurant manager checks
the correct connection of the machine to the computer network.
This message is displayed for a minute and it is accompanied
by a beep. At the end of the minute the display returns to
standard view.
Wait 1 minute
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