5
 
approximately every 3 months, you will be adding additional life 
to your unit. Consult your installing contractor for proper inter-
vals/procedures for your geographic area or service contact.
UNIT SUPPORT
 
Your split-system outdoor unit should be maintained in a level 
position. If its support should shift or settle so that the unit is no 
longer level, you should correct the condition. Relevel it prompt-
ly to assure that water drains out of the unit. If you notice that 
water or ice collects beneath the unit, arrange for it to be drained 
away from the unit.
BEFORE YOU REQUEST A 
SERVICE CALL
CHECK FOR THESE EASILY SOLVED 
PROBLEMS:
 
• Check the indoor and outdoor disconnect switches. Verify that 
circuit breakers are ON or that fuses have not blown.
• Check for sufficient airflow. Check the air filter(s) for any accu-
mulations of dirt. Check for blocked return-air or supply-air reg-
isters. Be sure registers are open and unobstructed.
• Check the settings on your indoor thermostat. If you desire 
cooling, make sure that the temperature control selector is set 
below room temperature and the SYSTEM or MODE control is 
set to COOL or AUTO. If you require warmth, make sure that the 
temperature control selector is set above room temperature and 
the SYSTEM or MODE control is set to HEAT or AUTO. The 
FAN control should be set to ON for continuous blower operation 
or AUTO if you wish blower to function only while the heating or 
cooling equipment is operating.
If your comfort system still fails to operate, turn your system off 
and contact your servicing dealer for troubleshooting and 
repairs. Specify your apparent problem, and state the model and 
serial numbers of your equipment. (You should have them 
recorded on the last page of this booklet.) With this information, 
your dealer may be able to offer helpful suggestions over the 
phone or save valuable time through knowledgeable preparation 
for the service call.
REGULAR DEALER MAINTENANCE
 
In addition to the routine maintenance 
that you perform, your home comfort 
system should be inspected regularly 
by a properly trained service techni-
cian. The inspection (preferably each 
year, but at least every other year) 
should include the following:
• Routine inspection of air filter(s). Replacement or cleaning as 
required.
• Inspection and cleaning of the blower wheel, housing, and 
motor.
• Inspection and, if required, cleaning of indoor and outdoor 
coils.
• Inspection of the indoor coil drain pan, plus the primary and 
secondary drain lines. If supplied, the auxiliary drain pan and line 
should be inspected at this time. Service should include cleaning 
if required.
failed operation of your unit, CHECK THE FILTER(S) EVERY 
3 TO 4 WEEKS. Replace filter(s) when necessary, or clean the 
filter(s) if you have the reusable type.
Disposable filters should be replaced by similar, new filters of 
the same dimensions.
Reusable, permanent filters should be washed in a solution of cold 
water and mild detergent, then rinsed and thoroughly dried. THE 
FILTER MUST BE COMPLETELY DRY BEFORE BEING 
REINSTALLED. To avoid prolonged shutdown of your unit 
while a filter is drying, you should have an extra filter on hand. 
This allows you to rotate between the two with minimal downtime 
for your comfort system. Extra filters may be purchased from your 
dealer.
There are no filters in the outdoor unit of a split-system. If your 
indoor unit is a gas or oil furnace, refer to your furnace User’s 
Manual for filter location and procedures for replacement or 
cleaning.
If your system includes an indoor fan coil unit, the filter may be 
located in the unit where it connects with the return-air duct or 
plenum. (See Fig. 5.) Remove the filter cover plate by sliding 
latches toward center of plate. Lift filter to clear lower flange. 
Filter is spring-loaded and will pop out. Reinstall filter, being 
certain to secure filter behind lower flange. When reinstalling 
cover plate, secure plate behind upper flange then slide tabs out-
ward.
The indoor fan coil unit may be located in the attic. In this 
instance the filter could be located behind the return air grille. 
Access the filter by removing two screws from return air grille.
If your system includes an electronic air cleaner, refer to air 
cleaner user’s manual for proper filter cleaning or replacement.
INDOOR COIL
 
If the split-system coil has only been operated with a clean filter 
in place, it should require minimal cleaning.
If coil cleaning is required, call your dealer for service. It may 
be necessary to clean the coil with a detergent solution and rinse 
it with water. This could require the removal of the coil. You 
should not attempt this yourself.
OUTDOOR COIL
 
If grass clippings, leaves, shrubbery, and debris are kept away 
from the outdoor unit, minimal care should be sufficient to keep 
the system functioning properly. For proper drainage, debris 
must be removed periodically from the base pan. However, if the 
outdoor coil becomes dirty, use a vacuum cleaner with soft brush 
attachment to clean the exterior surface. Vacuum coil surface 
using an up and down motion. Be careful not to bend or damage 
coil fins.
If dirt is deep in the coil, contact your dealer for service. The 
outdoor fan motor may have to be disconnected and the top panel 
removed to gain access to the coil for thorough cleaning. Do not 
attempt this yourself.
OUTDOOR COIL—SEA COAST
 
If your unit is located near the ocean, special maintenance is 
required. Ocean mist/breeze carries salt, which is corrosive to 
most metals. Although your new unit is made out of galvanized 
metal and is protected by top-grade paint, you should take the 
precaution of additional maintenance which consists of period-
ically washing the unit. By washing all exposed surfaces and coil