24 
 
19. TROUBLE SHOOTING 
 
TROUBLE REASON  ACTION 
Compressor and outdoor fan will not 
start 
Power failure 
Fuse blown or / and circuit breaker tripped 
 
Detective contactor  
 
Low line voltage 
 
Incorrect or loose wiring 
 
Temp. setting too low 
Call power company 
Replace fuse or reset circuit breaker 
 
Replace 
 
Determine cause and eliminate 
 
Check wiring diagram and rewire correctly 
 
Reset temp. setting 
Compressor will not start, but outdoor 
fan runs 
Faulty wiring or loose connections in 
compressor circuit 
 
Compressor motor burned out, stuck or 
internal over-load open 
 
Detective run capacitor 
Check wiring and repair or correct 
 
 
Replace compressor and determine cause 
 
 
Replace 
Compressor runs bur cycles on 
internal overload (other than normally 
satisfying thermostat) 
Refrigerant over or under charge 
 
 
Air or non condensable refrigerant in 
system 
 
Detective compressor 
 
Low or too high line voltage 
 
Blocked outdoor coil 
 
Outdoor fan stopped 
 
Detective run capacitor 
 
Faulty fan motor of outdoor section 
 
Restriction in refrigerant system 
 
Capillary or Accurate restricted or ice 
clogged. 
Blow refrigerant, evacuate system and 
recharge 
 
Blow refrigerant, evacuate system and 
recharge 
 
Replace and determine cause 
 
Determine cause and correct 
 
Determine cause and replace 
 
Determine cause and replace 
 
Replace 
 
Replace 
 
Locate restriction and remove 
 
Blow refrigerant, evacuate system and 
recharge 
Compressor operates continuously  System undersized for load 
 
Temp. setting too low 
 
Defective outdoor fan 
 
Air or non condensable refrigerant in 
system 
 
Air restricted or indoor section filter dirty 
Decrease load or increase system size 
 
Reset temp. setting 
 
Check for source and replace 
 
Blow refrigerant, evacuate system and 
recharge 
 
Clean filter or remove restriction 
Excessive head pressure  Dirty outdoor coil 
 
Detective outdoor fan 
 
Refrigerant over charged 
 
Air or non condensable refrigerant in 
system 
 
Outdoor section air restricted 
Clean coil 
 
Replace 
 
Purge excess refrigerant 
 
Blow refrigerant, evacuate system and 
recharge 
 
Remove restricted