To Next PageTo Next PageWhat to do if my Carrier TSTATCCPB501 Thermostat display is blank?
If your Carrier Thermostat display is blank, it indicates a lack of proper power. Ensure the power to the furnace is on and that you have 24VAC between R & W. If C is used, verify 24VAC between R & C.
What to do if my Carrier TSTATCCPB501 Thermostat air conditioning does not turn on?
If your air conditioning doesn't turn on, it might be due to: 1. The compressor timer lockout preventing activation for a certain period. Consult the Owner's Manual in the Setup section to defeat the cycles per hour and compressor timeguard. 2. The cooling setpoint being set too high. Consult the Owner's Manual in the Setup section to lower the cooling setpoint limit.
What to do if my Carrier Thermostat heating does not turn on?
If the heating doesn't turn on, the heating setpoint might be set too low. Consult the Owner's Manual in the Setup section to raise the heating setpoint limit.
How to fix Carrier Thermostat when heat comes on instead of cooling in heat pump mode?
If you're controlling a residential heat pump and the heat comes on when you're asking for cooling, it's likely that 'heat pump' is not selected 'on' in the Advanced Setup. To resolve this, select heat pump on during Advanced Setup programming. Consult the Owner's Manual.
Why does my Carrier TSTATCCPB501 Thermostat repeatedly try to turn on but fails, and the display dims?
If your Carrier Thermostat tries repeatedly to turn on but cannot, and the display dims or disappears when using 4 wires (R, G, W, Y), it means there isn't enough power available. To fix this, connect a 270 ohm, 10 watt power resistor at the furnace as shown in the manual.
What to do if both heat and cool turn on when calling for cooling on my Carrier TSTATCCPB501?
If both the heat and cool turn on when calling for cooling, the Advanced Setup is probably configured to control a heat pump, but the HVAC thermostat is controlling a conventional (non-heat pump) system. Consult the Owner's Manual in the Advanced Setup section to turn off the heat pump.
General| Programmability | 7-day programmable |
|---|---|
| Stages | Up to 2 Heat / 2 Cool |
| Connectivity | Wi-Fi |
| Wi-Fi Capable | Yes |
| Warranty | 5-year limited warranty |
| Product Type | Thermostat |
| Type | Wi-Fi |
| Power Source | Hardwired |
| Display | Touchscreen |
| Temperature Range | 40°F to 99°F |
| Features | filter change reminder |
Describes the thermostat's display and its backlight feature for visibility.
Identifies the buttons used for increasing or decreasing temperature setpoints.
Identifies the button used to cycle through operational modes like Heat, Cool, Auto.
Identifies the button used to control the fan operation mode.
Explains the color coding of the indicator light for heating (red) and cooling (green).
Details the symbols and text indicating the current operating mode of the HVAC system.
Describes the display of the current time and day, used for programming.
Indicates the current ambient temperature detected by the thermostat.
Shows the target temperature(s) set by the user for heating or cooling.
Explains display indicators for Morning, Day, Evening, and Night program periods.
Shows the indicator that appears when the thermostat is in programming mode.
Describes how the display indicates continuous fan operation ('Fan On').
Explains the 'Locked' icon displayed when the keypad is disabled.
Details the button combination required to access setup and programming screens.
Guides users on adjusting the current time and day of the week.
Explains the procedure to exit setup and return to the thermostat's normal mode.
Notes that the thermostat is preprogrammed for basic operation out-of-the-box.
Explains how the HEAT setting activates the furnace based on room temperature.
Explains how the COOL setting activates the air conditioner based on room temperature.
Describes the automatic selection between heat and cool based on temperature demand.
Explains activation of stored timer operation for different time periods.
Describes turning off both heating and air conditioning systems.
Guides on using up/down buttons to set target temperatures in any mode.
Explains how to activate continuous fan operation ('Fan On') and its indication.
Details the button sequence to initiate time period programming.
Guides selection between weekday (MoTuWeThFr) and weekend (SaSu) schedules.
Sets start time, cooling, and heating setpoints for the morning period.
Sets start time, cooling, and heating setpoints for the day period.
Sets start time, cooling, and heating setpoints for the evening period.
Sets start time, cooling, and heating setpoints for the night period.
Allows selection of specific days for the weekend schedule configuration.
Explains the button combination to save and exit the time period programming.
Describes the button sequence to access the thermostat's advanced setup menu.
Guides the user in adjusting the current time on the thermostat.
Guides the user in selecting the current day of the week.
Allows the user to enable or disable heat pump functionality.
Configures the reversing valve polarity (O or B) for heat pumps.
Enables or disables electric heat operation, affecting fan control.
Adjusts the temperature deadband (1-6 degrees) for system cycling.
Sets the minimum difference (0-6 degrees) between heat and cool setpoints.
Sets the cycles per hour limit or defeats it (d, d1, 2-6).
Configures the backlight to be always on or turn off after 8 seconds.
Selects thermostat operation in Fahrenheit (F) or Centigrade (C).
Explains how to exit setup by holding Mode and pressing Fan for 2 seconds.
Provides a table summarizing advanced setup steps, descriptions, ranges, and defaults.
Explains the conditions for engaging the 2nd stage of heat or cool based on time and temperature.
Discusses the enforced minimum difference between heat and cool setpoints in Auto/Program modes.
Describes how to activate Emergency Heat mode for heat pumps.
Explains enabling electric heat to control the fan for heat demand.
Explains the button combination to disable front panel buttons and prevent unauthorized use.
Details the procedure to re-enable keypad buttons by unlocking the device.
Defines the adjustable temperature range (35-99°F or 7-35°C) for setpoints.
Explains how setpoints behave in Auto mode, maintaining separation or moving together.
Guides on resetting all thermostat settings back to their original factory defaults.
Explains how to adjust the room temperature reading after a reset.
Details the product warranty against defects in material and workmanship for five years.
Lists what is not covered by the warranty, such as labor costs or damages.
Outlines conditions and damages for which the manufacturer is not responsible.
