Why is my cecotec Conga 7490 Ultimate Home X-Treme not picking up dirt?
If your Cecotec Vacuum Cleaner isn't cleaning efficiently or picking up dirt, the tank may be full, the high-efficiency filter may be blocked, or the main brush may be blocked or tangled. To resolve this, empty the tank, clean the high-efficiency filter, and clean the main brush.
What to do if my cecotec Conga 7490 Ultimate Home X-Treme is not charging?
If your Cecotec Vacuum Cleaner isn’t charging or returning to the self-emptying base, relocate the base to an obstacle-free area. Also, clean the charging terminals of both the robot vacuum cleaner and the self-emptying base, make sure the robot vacuum cleaner is switched on, and place it closer to the base and try again.
Why is the self-emptying base flashing red on my cecotec Conga 7490 Ultimate Home X-Treme Vacuum Cleaner?
If the self-emptying base of your Cecotec Vacuum Cleaner is flashing red, it could be due to several reasons. First, check that the dirt-disposal bag is correctly fitted. If it continues to flash red, the dirt-disposal bag may be full or the dirt collection channel may be blocked. Replace the bag with a new one if it’s full, and inspect the dirt collection channel for any obstructions. In case the fan of the self-emptying base doesn’t start, it is recommended to wait 30 minutes before resuming use.
Why is my Cecotec Vacuum Cleaner making a noise?
If your Cecotec Vacuum Cleaner makes a strange noise during operation, it is likely that the main brush, side brush, or omnidirectional wheel are blocked or tangled. Stop the robot vacuum cleaner and clean them.
Why won't my Cecotec Vacuum Cleaner turn on?
If your Cecotec Vacuum Cleaner does not switch on or does not clean, it may be due to a low battery. Allow it to charge before operation. Also, the room temperature might be below 0 °C or above 40 °C.
How to fix cecotec Conga 7490 Ultimate Home X-Treme offline?
If your Cecotec Vacuum Cleaner is always offline, make sure it is successfully connected to a 2.4 GHz network and always in areas with good Wi-Fi signal.
What to do if my cecotec Conga 7490 Ultimate Home X-Treme is not working?
If your Cecotec Vacuum Cleaner does not work properly, turn it off and on again. If the issue persists, reset the robot vacuum cleaner by pressing the side Reset button.
Why won't my cecotec Conga 7490 Ultimate Home X-Treme resume cleaning?
If your Cecotec Vacuum Cleaner does not resume cleaning, make sure it is not in Sleep mode, as it will not resume cleaning in this mode. Also, when manually placed in the self-emptying base, the robot will not resume cleaning.
Why didn't my cecotec Conga 7490 Ultimate Home X-Treme Vacuum Cleaner perform scheduled cleaning?
If your Cecotec Vacuum Cleaner did not carry out the scheduled cleaning task, check if the robot vacuum cleaner is in Sleep mode and change mode. Also, ensure proper connection of the robot vacuum cleaner to the Wi-Fi: you will not be able to carry out scheduled cleaning without connection and with a low battery.
Why can't my phone connect to my cecotec Conga 7490 Ultimate Home X-Treme?
If the connection between your smartphone and the Cecotec Vacuum Cleaner failed, make sure the robot vacuum cleaner and the self-emptying base are in an area with good Wi-Fi signal, reset the router, and retry connection.
General| Model | Conga 7490 Ultimate Home X-Treme |
|---|---|
| Category | Robot Vacuum Cleaner |
| Battery Type | Lithium-Ion |
| Water Tank Capacity | 300 ml |
| Dust Bin Capacity | 600 ml |
| Weight | 3.8 kg |
| Mop | Yes |
| App Control | Yes |
| Solid Tank | No |
| Noise Level | 65 dB |
| Charging Time | 300 min |
| Connectivity | Wi-Fi |
| Compatible Floor Types | Hard floors, carpets |
| Voice Control | Yes (Alexa, Google Assistant) |
| Brush Type | Main Brush, Side Brush |
| Cleaning Modes | Auto, Spot, Edge |
| Runtime | 240 min |
| Dimensions | 34 x 34 x 9.6 cm |
Information on handling, charging, and disposal of the Li-ion battery.
Lists and identifies accessories for the robot vacuum cleaner.
Details the components of the self-emptying base.
Details the components of the mixed tank.
Guide on unpacking, checking parts, and initial setup warnings.
Guide on placing and connecting the robot and its base.
Steps for first cleaning cycle for optimal mapping and battery charging.
Explanation of the robot's buttons and their functions.
Automatic cleaning cycle with route planning and mapping.
Returns the robot to the self-emptying base.
Overview of different cleaning modes available via the app.
Cleans along walls and around furniture.
Thoroughly cleans a specific area in a spiral pattern.
Cleans a specific area in a square-spiral pattern.
Enables vacuuming, scrubbing, and sweeping simultaneously.
Allows manual control of the robot using arrow keys.
Cleans predefined areas after map saving.
Cleans specific rooms based on the saved map.
Cleans a specific small area around a marked point.
Marks specific areas the robot should not clean.
Performs a deep cleaning of the entire house.
Adjusts the robot's suction power (Off, Eco, Normal, Turbo).
Performs a second cleaning cycle immediately after the first.
Allows daily programming of cleaning tasks via the app.
Sets a do-not-disturb time slot, disabling automatic functions.
Allows editing of generated maps (rename, split, combine areas).
Guide on cleaning and replacing the main brush.
Instructions for cleaning and replacing the side brush.
Steps for emptying and cleaning the mixed tank.
How to clean and when to replace the high-efficiency filter.
Information on replacing the primary mesh filter.
Wiping dust from fall-detection sensors for proper navigation.
Cleaning all sensors to prevent navigation errors.
Common problems and their solutions for the robot vacuum cleaner.
Problems and solutions related to the self-emptying base.
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