cecotec Conga PopStar 3000 CarpetClean - Troubleshooting; Technical Specifications; Disposal of Old Electrical and Electronic Appliances; Technical Support and Warranty

CONGA POPSTAR 3000 CARPETCLEAN
5352
ENGLISH ENGLISH
If after these tasks the problem still occurs, contact the provider or Cecotec’s Technical Support
Service.
Warning
Do not try to disassemble, repair or modify the device by yourself.
7. TECHNICAL SPECIFICATIONS
Product: Conga PopStar 3000 CarpetClean upholstery cleaner
Reference: 05082
Voltage: 220-240 V, 50/60Hz
Power: 400 W
IPX4
Actual waste-water tank capacity: around 0.5 litres
Actual clean-water tank capacity: around 1.2 litres.
Hose length: φ30 mm x 1.2 m
Dimensions: 290 mm x 180 mm x 270 mm
Technical specications may change without prior notication to improve product quality.
Made in China | Designed in Spain
8. DISPOSAL OF OLD ELECTRICAL AND ELECTRONIC APPLIANCES
This symbol indicates that, according to the applicable regulations, the
product and/or cells must be disposed of separately from household
waste. When this product reaches the end of its shelf life, you should
dispose of the cells/batteries/accumulators and take them to a collection
point designated by the local authorities.
Consumers must contact their local authorities or retailer for information
concerning the correct disposal of
old appliances and/or their batteries.
Compliance with the above guidelines will help protecting the environment.
9. TECHNICAL SUPPORT AND WARRANTY
Cecotec shall be liable to the end user or consumer for any lack of conformity that exists at the
time of delivery of the product under the terms, conditions, and deadlines established by the
applicable regulations.
It is recommended that repairs be carried out by qualied personnel.
Figure 33
27. Air inlet sponge (located on the bottom of the waste-water tank)
28. Filter sponge (located on the bottom of the clean-water tank)
- We recommend removing them with tweezers.
- Let them air dry after cleaning.
- Install the parts again in the machine after cleaning.
- After cleaning it, store the machine in a dry place at room temperature and avoid direct
sunlight.
6. TROUBLESHOOTING
If you observe any problem, carefully read this manual and try any possible solutions before
contacting Cecotec’s Technical Support Service.
Problem Possible causes Possible solutions
The appliance does not work,
and the switch is on.
The plug is not correctly
connected and loose, so it
does not make contact.
Turn o the device and
connect it again to the mains.
The internal line or power
cord are broken.
Contact the Technical Support
Service of Cecotec.
The device overheats up and
it activates the protective
device.
Read the instructions on the
protective device.
When pressing the water
release button, there is no
water or little water released.
The nozzle is clogged. Remove the suction nozzle
and clean it with clean water.
The bracket or pump are
damaged.
Contact the Technical Support
Service of Cecotec.
It does not vacuum, or it is too
weak.
The power button is in the O
position.
Turn on the power button.
The waste-water tank is full,
which activates the oat
valve.
Empty the waste-water tank
and use it again.
The hose does not work
properly.
Check the hose is not cracked,
broken or clogged.
The waste-water tank is not
correctly installed.
Install the waste-water tank
correctly.
The air inlet sponge is
blocked.
Clean or replace the sponge.