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6. TROUBLESHOOTING
PROBLEM CAUSE SOLUTION
No soap suction • The nozzle is not at low
pressure.
• The high-pressure
extension hose or hose is
too long.
• The pump injector is
clogged.
• The soap bottle is clogged
• Turn the nozzle to the low-
pressure position.
• Remove the high-pressure
extension hose or use a
shorter one (less than 7 m).
• Contact the Technical Support
Service of Cecotec.
• Clean the accessory with warm
water or replace it.
Smoke comes out
from the device.
• Overheating, overload or
damaged motor.
• Turn the device immediately
of and contact the Technical
Support Service of Cecotec.
Not enough
pressure.
• Water inlet lter is
clogged.
• Air from the hose
connections is entering
the pump.
• The nozzle or relief valves
are worn or not the
correct size.
• Clean the water inlet lter.
• Check that connections and
locking ring are properly
tightened.
• Contact the Technical Support
Service of Cecotec.
The pressure
washer does not
start up.
• The unit is pressurized.
• Plug is not well connected
or electric socket is
defective.
• Extension cord is too long
or wire size too small.
• Main voltage supply is
too low.
• Thermal safety switch
has tripped.
• Squeeze trigger on gun.
• Check plug, socket and fuse.
• Remove extension cord.
• Check that main supply
matches the voltage stated on
the product’s rating label.
• Switch the device off and allow
it to cool down.