THE LIMITED WARRANTY DOES NOT INCLUDE ANY DAMAGE OR FAILURE OF THE PRODUCT WHICH FHP
DETERMINES IS DUE TO ANY CAUSES OTHER THAN A DEFECT AT THE TIME OF THE PURCHASE, including but not
limited to: (i) poor assembly, installation, operation, maintenance, and not adhering to safety instructions (as described
in the Product manual or on the FHP website (www.ocedar.com); (ii) wear and tear or minor cosmetic damage (such as
scratches on the outside of the Product); (iii) use of a battery or charger or other parts not sold with the Product or not
sold by FHP or authorized retailers for use with the Product, (iv) alterations or modifications not authorized by FHP or
repairs other than by licensed professional contractors, (v) incorrect electrical line voltage, and (vi) misuse and abuse,
negligence and/or accidents, or subject to exposure to extremes of temperature or humidity."
FORCE MAJEURE: The Limited Warranty shall not include and FHP shall not be liable for any causes beyond FHP’s
reasonable control including (without limitation) wind, fire, flooding, freezing, generalized corrosion, power failure, or
acts of war or acts of God.
THE FOREGOING WARRANTIES ARE EXCLUSIVE AND THE IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR
PURPOSE IS EXPRESSLY DISCLAIMED. IF AND TO THE EXTENT THE IMPLIED WARRANTY OF FITNESS FOR A
PARTICULAR PURPOSE IS REQUIRED UNDER APPLICABLE LAWS WITH REGARD TO THE PRODUCT, SUCH IMPLIED
WARRANTY SHALL BE LIMITED IN DURATION TO THE ONE (1) YEAR PERIOD AS STATED. NO OTHER EXPRESS
WARRANTY OR GUARANTEE GIVEN BY ANY PERSON, COMPANY OR CORPORATION WITH RESPECT TO THE
PRODUCT SHALL BE BINDING ON FHP. FHP SHALL NOT BE LIABLE TO THE PURCHASER OR ANY THIRD PARTY FOR
ANY SPECIAL, INCIDENTAL, INDIRECT, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES OF ANY KIND ARISING
FROM OR RELATING TO THE PURCHASE AND USE OF THE PRODUCT. EXCEPT FOR MANDATORY PRODUCT LIABILITY
FOR PERSONAL INJURY OR DEATH DUE TO FHP’S GROSS NEGLIGENCE OR INTENTIONAL MISCONDUCT, THE TOTAL
DAMAGES THAT CAN BE AWARDED IN ANY CLAIM BY PURCHASER RELATING TO FHP’S OBLIGATIONS REGARDING
THE PURCHASE AND USE OF THE PRODUCT (WHETHER BASED IN CONTRACT, TORT OR OTHERWISE), SHALL NOT
EXCEED THE PURCHASE PRICE PAID BY THE PURCHASER FOR THE PRODUCT.
THIS LIMITED WARRANTY IS NONTRANSFERABLE AND STATES YOUR EXCLUSIVE REMEDY.
This Limited Warranty gives you specific legal rights and you may also have other rights which vary from state to state.
Some states do not allow limitations on how long an implied warranty lasts, or allow the exclusion or limitation of
incidental or consequential damages, therefore some limitations or exclusions may not apply to you.
Who can I contact at FHP to get more information or file a warranty claim?
To obtain further information or file a warranty claim under this Limited Warranty a Purchaser can either use the
contact form on the FHP website at www.ocedar.com or by calling 1-800-543-8105.
Do I have to send in the defective Product?
Yes, you must send the Product in its original packaging or equally protective packaging to the address identified on
the FHP website (www.ocedar.com). All returned parts and Product become the property of FHP. In case FHPs technical
staff concludes that (i) a Product that has been sent in by a Purchaser was not defective, (ii) the term of the Limited
Warranty was over, or (iii) there is no coverage under the Limited Warranty, FHP reserves the right to charge the
Purchaser for the costs of shipping and diagnostics.
Is the Limited Warranty valid outside the U.S. or Canada?
No, the Limited Warranty is valid only for Products purchased from authorized professional retailers and used in the
U.S. or Canada. It cannot be claimed in or from another jurisdiction.
Do I have to register the Product or keep the receipt?
There is no requirement to register the Product. To receive warranty service under the Limited Warranty, the original
dated bill of sale or your original receipt should be presented to FHP upon request as proof of purchase.
FHP reserves the right to deny any warranty claim under this Limited Warranty if the Purchaser cannot
present the original dated bill of sale or your original receipt.
GUARANTEE INFORMATION
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