PROBLEM CAUSES SOLUTIONS
SYSTEM WILL NOT TURN ON System not plugged in and/or power
cord not properly seated in the
generator outlet on back of
instrument
Ensure power cord is plugged in and properly
and the other end to the power outlet
Power is not being delivered to outlet
on
Fuse is missing or blown on system
NO POWER TO TREATMENT WAND
System is not turned on Toggle power switch located on back of system
Treatment wand is not connected to
the generator
Insert or re-insert treatment wand cable into
connector or generator
SINGLE KEY ON KEYPAD NOT
FUNCTIONING
Mechanical failure
ALL KEYS ON KEYPAD NOT
FUNCTIONING
Customer Service
OVERHEAT Treatment wand temperature has
exceeded the allowed limit
20 minutes is the expected maximum treatment
to count down the minutes required to cool
the system. Once this completes, the “paused
treatment” screen will appear and the
treatment can now be completed.
DO NOT TURN OFF SYSTEM during cool
down(this will require a replacement of the
applicator)
ERROR MESSAGE ON DISPLAY
SCREEN
An error has occurred Refer to the common errors table to determine
the contents of the error message and call
TROUBLESHOOTING
Troubleshooting continued on next page
PL-61044_B 8
ULTRAMIST™ SYSTEM INSTRUCTIONS FOR USE