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CEPTER CR32EF6002A - Troubleshooting

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GB - 10
English
No power
Check if the AC cord of TV is plugged in or not. If there’s still no power,
please disconnect the plug, and reconnect to the socket after 60 seconds.
Turn the power on.
Check if the antenna at the back of the TV is connected properly.
View other channels to see if the problem still occurs.
Try increasing the volume.
Check if the TV’s sound is mute or not.
Try adjusting the contrast and brightness.
The TV will go into Standby mode if it receives no response in a few
minutes.
Enter the main menu, and adjust the vertical placement to eliminate the
vertical line.
Adjust the horizontal placement of the screen to clear any horizontal lines.
Adjust the brightness or contrast in the main menu.
Make sure you are using a cable of good quality.
Unplug the power cable and wait for 30 seconds, then reconnect to the
socket. If problems still persist, do not attempt to repair the TV by yourself.
Kindly contact the service center.
Check if the PC’s display resolution is set to a compatible resolution fo the
TV.
Check if the antenna at the back of the TV is connected properly.
Make sure the plastic bag which came with the remote control is removed.
Try using the remote in a shorter distance from the TV. Check if the
placement of the batteries is correct, or try using new batteries with the
remote control.
Electrical appliances such as hair dryers or vacuums etc. may be
interfering with your TV set. Switch these appliances off.
Double or phantom images may appear on your TV if there are high
buildings or mountains close to where you are. You can adjust the image
thru manual operation: consult instruction of vernier regulation, or adjust
the direction of the external antenna.
If you use an indoor antenna, under certain circumstances signal reception
may be more difficult. Adjust the direction of the antenna for optimum
reception. If this does not improve reception, you may have to switch to an
external antenna.
No picture
Video appears
with no audio
Broken lines on
screen
Remote doesn’t
work
No response from
the PC
Problems are
unresolved
Do not leave your TV displaying a static image, whether it is from a paused video, menu screen,
etc. for an extended period of time, doing so will damage the display and may cause image
burn-in.
Vertical line blinking
(PC Mode)
Factory Reset
Horizontal tearing
(PC Mode)
Screen is too bright
or dark(PC Mode)
Lines appearing when
a device is connected
to the RCA port
Static noise affects
video and audio quality
Audio is present,
but video does not
appear or is discolored
Signal not
received properly
Press / button to select Pin number,the Pin number is same as the
password set at initial setup, then press OK button to confirm-Erase
everything.
Trouble Shooting