USA WARRANTY INFORMATION
Cerwin-Vega, Inc offers a 1-year warranty on the CVE models under the following conditions.
The warranty is valid for the original retail purchaser only and is not transferable. To be eligible for warranty
coverage, the product must be registered within 15 days from the date shown on the sales receipt.
To obtain warranty repair work:
1. Contact Cerwin-Vega customer service and provide them with the product's serial number and
proof of purchase.
2. If the product is determined to be covered under warranty by Cerwin-Vega, Inc then Cerwin-Vega
will issue an authorized RMA number.
3. Customer must ship the product to the authorized Cerwin-Vega service center at the address
provided by customer service representative.
4. The customer is responsible for all shipping costs unless stated otherwise.
5. Cerwin-Vega will repair or replace the product at its sole discretion.
6. If the product is repaired, it will be shipped back to the customer free of charge.
7. If the product is replaced, the customer will be responsible for shipping the old product back to
Cerwin-Vega before the replacement product will be sent to the customer.
Please note that any non-authorized returns sent to Cerwin-Vega, Inc will be refused. This means that you
must contact Cerwin-Vega customer service first to seek any potential warranty work and get an authorized
RMA number before you attempt to ship the product to the address provided by the Cerwin-Vega, Inc
customer service representative. Shipping the product is the customers responsibility.
Here are some additional things to keep in mind when filing a warranty claim:
• You must have registered your product within 15 days from the sales receipt date.
• The warranty period is one year from the date of purchase once registered
• The warranty does not cover damage caused by abuse, accident, misuse, or neglect, unauthorized
modifications or repairs made outside the authorized customer service repair centers.
• You must provide proof of purchase (copy of original sales receipt) to make a warranty claim.
INTERNATIONAL WARRANTY INFORMATION:
Cerwin-Vega does not offer a warranty of any kind for products sold outside the USA.
Please contact your dealer from whom you purchased the product for all warranty claims and service or
other inquires.
Cerwin-Vega,Inc
USA Customer Service:
Contact: 1-213-261-4161
Email: ra2@dat-cvm.com
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