Chamberlain MyQ User Manual

©2012 The Chamberlain Group, Inc. All Rights Reserved
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LIFTMASTER
®
INTERNET GATEWAY USER’S GUIDE
Featuring MyQ™ Technology
This User’s Guide will help you get the most from your LiftMaster
®
Internet Gateway
when using an internet enabled mobile phone or computer to monitor and control your
garage door opener, gate operator, light controls or other MyQ™ enabled products.
Tips
What do the lights on the LiftMaster
®
Internet Gateway signify?
• The GREEN LED light must be on continuously after power and network
connections are completed (Note: the LED may blink intermittently with
data traffic).
• GREEN Off – The router is not providing an IP address to the LiftMaster
®
Internet
Gateway. Check your router settings and internet connections.
• GREEN flashing steadily On & Off – The LiftMaster
®
Internet Gateway has an
IP address, but is not accessing the Internet. Check your router settings and
internet connections.
• GREEN On Solid – The LiftMaster
®
Internet Gateway has an IP address and is
connected to the Internet.
• The BLUE LED light indicates that the LiftMaster
®
Internet Gateway has learned
at least one device like a garage door opener, gate operator, or other MyQ™
enabled product. The light does not indicate if devices are connected; it only
indicates that the Internet Gateway has “learned” one device to its memory.
• The YELLOW LED light indicates that the LiftMaster
®
Internet Gateway is in the
“Add New Device” or learn mode, otherwise it will remain off.
Changing Smartphone App Security Settings
• You can change the SECURITY SETTINGS of the smartphone app for quicker
access to your devices and your account. The default security setting for the
apps is high. If desired, you can lower the Security Settings of the app.
See Section 4.
If you have additional questions or problems after reviewing
this User’s Guide, please contact LiftMaster
®
Technical Support at:
technical.support@liftmaster.com or at 1-800-528-9131.

Chamberlain MyQ Specifications

General

Brand	Chamberlain
Model	MyQ
Type	Garage Door Opener
Connectivity	Wi-Fi
Installation	DIY
Alerts	Real-time notifications
Remote Access	Yes
Compatibility	Most Garage Door Openers manufactured after 1993
Control	Smartphone, Tablet
Voice Control	Amazon Alexa, Google Assistant
Security	Encryption
Mobile App	MyQ App

Summary

CONNECT & CREATE

REGISTER LIFTMASTER® INTERNET GATEWAY & ADD DEVICES

GETTING A SMARTPHONE APP

CHANGING SMARTPHONE APP SECURITY SETTINGS

Creating a Passcode

Details the process of setting up a 4-digit passcode for app security.

APPLE APP CONTROLS

Controlling a device

Instructions on how to operate connected devices like garage doors and lights via the app.

Security settings

Explains how to configure security options within the app for accessing devices.

Setting a 4-digit passcode

Guide to establishing a 4-digit passcode for enhanced app security.

Add/delete/rename a device

Steps for managing connected devices, including adding, removing, or renaming them.

Add/delete/rename a LiftMaster Internet Gateway

Instructions for managing the Internet Gateway itself within the app.

Logging out

How to properly log out of the application and its security implications.

ANDROID APP CONTROLS

Controlling a device

Instructions on operating connected devices like garage doors and lights via the Android app.

Security settings

Explains how to configure security options within the Android app for accessing devices.

Setting a passcode

Guide to establishing a 4-digit passcode for enhanced Android app security.

Add/delete/rename a device

Steps for managing connected devices on Android, including adding, removing, or renaming them.

Add/delete/rename a LiftMaster Internet Gateway

Instructions for managing the Internet Gateway on Android within the app.

Logout

How to properly log out of the Android app and its security implications.

BLACKBERRY APP CONTROLS

Controlling a device

Instructions on operating connected devices like garage doors and lights via the BlackBerry app.

Security settings

Explains how to configure security options within the BlackBerry app for accessing devices.

Setting a passcode

Guide to establishing a 4-digit passcode for enhanced BlackBerry app security.

Add/delete/rename a device

Steps for managing connected devices on BlackBerry, including adding, removing, or renaming them.

Add/delete/rename a LiftMaster Internet Gateway

Instructions for managing the Internet Gateway on BlackBerry within the app.

Logout

How to properly log out of the BlackBerry app and its security implications.

Help

Accessing help resources within the BlackBerry application.