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CHASE Paymentech VeriFone Vx Series - User Manual

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VeriFone V Series
Retail and Restaurant
Terminal Guide
This Quick Reference Guide
will guide you through
understanding your terminal’s
functionality and navigation,
and will help you with
troubleshooting.
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Do you have a question about the CHASE Paymentech VeriFone Vx Series and is the answer not in the manual?

Summary

Hot Key Functions

Navigation Arrow Keys

Controls menu navigation by scrolling up or down through options.

Tip Adjust Hot Key

Allows adding a gratuity to a completed transaction before settlement.

Gift Card Hot Key

Initiates a gift card transaction.

Reports Hot Key

Accesses the reports menu to view transaction summaries.

Available Transaction Types

Credit, Debit, and Chip Card Transactions

Details on sales, voids, refunds, and tip adjustments.

Available Reports

Navigating Your Terminal

Settling the Batch

Settlement Operation Overview

Explains closing the current batch and opening a new one.

Manual Settlement

Procedure for manually settling transactions from the main menu.

Auto Settlement

Details on automatic transaction settlement at predetermined times.

Common Error Codes

Transaction Processing Errors

Troubleshooting common errors like Bad Account # and Batch Full.

Chip Card Error Codes

Chip Card Application Errors

Troubleshooting errors like Appl Not Supported and Card Blocked.

Chip Card Reading Errors

Addresses errors related to chip card failures and removal during processing.

CHASE Paymentech VeriFone Vx Series Specifications

General IconGeneral
BrandCHASE Paymentech
ModelVeriFone Vx Series
CategoryPayment Terminal
LanguageEnglish