For
prompt assistance, please have the following
information available to give
the
Customer Assistance
Representative:
0
0
0
0
0
Your name, address, home and business telephone
numbers
Vehicle Identification Number (This is available
from
the vehicle registration or title, or the plate at
the
left top of the instrument panel and visible
through the windshield.)
Dealer name
and
location
Vehicle delivery date and present mileage
Nature of concern
We encourage you to call the toll free number listed
previously
in
order to give your inquiry prompt attention.
However,
if
you
wish
to
write
Chevrolet, write
to:
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.
0.
Box
7047
Troy,
MI
48007-7047
Refer to your Warranty and Owner Assistance
Information booklet for addresses of Canadian and
GM
Overseas offices.
When contacting Chevrolet, please remember that your
concern will likely be resolved in the dealer, using the
dealer’s facilities, equipment and personnel. That is why
we suggest you follow Step One first if you have
a
concern
.
Customer Assistance for the Hearing
or Speech Impaired
(TDD)
To
assist customers who have hearing difficulties,
Chevrolet has installed special TDD
(Telecommunication Devices
for
the Deaf) equipment at
its Customer Assistance Center.
Any
hearing or speech
impaired customer who has access to a TDD or a
conventional teletypewriter (TTY) can communicate
with
Chevrolet by dialing:
1
-800-TDD-CHEV. (TDD
users
in
Canada can dial
1-800-263-3830.)
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