Problem Recommended Action
The remote control does
not work.
Point the remote control
directly at the face of the
DVD unit. The batteries
could be weak or put in
wrong. The parental
control button might have
been pressed, the power
indicator lights will flash.
How do I get subtitles on
or off?
Press the subtitle button
on the remote control to
select subtitle option or go
to the DVDs main menu
and follow the screen
prompts.
The auxiliary source is
running but there is no
picture or sound.
Press and release the
AUX button on the remote
control or the DVD player
to get to auxiliary input.
Check to make sure that
the auxiliary source is
connected to the inputs
properly.
The audio or video skips
or jumps.
The DVD could be dirty or
scratched. Try cleaning
the disc.
Problem Recommended Action
The fast forward, fast
reverse, previous, and
next functions do
not work.
Some commands that do
one thing for DVDs will
not always work or
perform the same function
for audio, audio discs, or
games. These functions
may also be disabled
when the DVD is playing
the copyright information
or the previews. When
RSA is on, these buttons
control RSA functions.
My disc is stuck in the
player. The eject button
does not work.
Press the eject button on
the DVD player. Turn the
ignition off, then on again,
then press the eject
button on the DVD player.
Do not attempt to force or
remove the disc from the
player. If the problem
persists, return to your
GM dealer for further
assistance.
I lost the remote control
and/or the headphones.
Contact your GM dealer
for assistance.
Sometimes the wireless
headphone audio cuts out
or buzzes for a moment,
then it comes back.
This could be caused by
interference from cell
towers or by using the
cellular telephone or other
radio transmitter devices
in the vehicle.
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