Infotainment System 79
Problems with Route
Guidance
Inappropriate route guidance can
occur under one or more of the
following conditions:
.
A turn was made that was not on
the route.
.
Route guidance may not be
available when using automatic
rerouting for the next right or
left turn.
.
The route may not be changed
when using automatic rerouting.
.
There is no route guidance when
turning at an intersection.
.
Plural names of places may be
announced occasionally.
.
It may take a long time to
operate automatic rerouting
during high-speed driving.
.
Automatic rerouting may display
a route returning to the set
waypoint if you are heading for a
destination without passing
through a set waypoint.
.
The route prohibits the entry of a
vehicle due to a regulation by
time or season or any other
regulation which may be given.
.
Some routes may not be
searched.
.
The route to the destination may
not be shown if there are new
roads, if roads have recently
changed or if certain roads are
not listed on the map DVD. See
Ordering Map DVDs on page 79.
To recalibrate the vehicle's position
on the map, see Navigation Set Up
on page 58.
If the System Needs
Service
If your system needs service and
you have followed the steps listed
here and still are experiencing
problems, see your dealer for
assistance.
Ordering Map DVDs
The map DVD in the vehicle is the
most up-to-date information
available when your vehicle was
produced. The map DVD is updated
periodically, provided that the map
information has changed.
For questions about the operation of
the navigation system or the update
process, contact the GM Nav Disc
Center toll‐free phone number,
1‐877‐NAV‐DISC (1‐877‐628‐3472)
or go to the center's website,
www.gmnavdisc.com. To update or
replace a disc, call the GM Nav Disc
Center or order a new disc online.
Have the Vehicle Identification
Number (VIN) available when
ordering. This ensures that you
receive the correct and most
up-to-date DVD map disc for your
vehicle. See “Vehicle Identification
Number (VIN)” in the Index of your
vehicle's owner manual for more
information.