We provide a 30-day money-back guarantee for any reason
(free shipping) and 1-year warranty (transportation prepaid)
to the original purchaser against manufacturing defects in
materials and workmanship.
Note: This Warranty is void if the damage is caused by or
attributed to acts of God, physical or electrical misuse or
abuse, neglect, repair or alteration, improper or abnormal
usage, or faulty installation, or any other reason.
Customer Guarantee
Contact our friendly support team for quick solutions.
Friendly reminder: When contacting us for help, be sure to have
your product handy for troubleshooting!
Contact us
A. Order list--Choose the order--Get help with order.
B. Contact our email to get service, we will reply to your message
in 24 hours.
Email: chunheeus@126.com
Customer Service
Warm Tips
Battery Use: Use the manufacturer recommended battery
type and charger, avoid short-circuiting or violently
squeezing the battery, and never dispose of it in a fire.
Moisture Prevention: Avoid using the radio in humid
environments to prevent internal components from getting
wet.
Cleaning and Dust Prevention: Use a soft, clean cloth to
wipe the surface and screen, avoiding chemical solvents or
sharp objects. Store the two- way radio in a clean container
or bag when not in use to prevent dust and debris from
entering.
Communication Range: Do not exceed the effective com-
munication distance to avoid interruptions.
Volume Setting: Avoid prolonged use of high volume to protect
your hearing.
Physical Damage: Protect the two-way radio from extreme
temperatures, humidity, dust, vibration, or heavy impact to
prevent device damage.
Children's Usage: Supervise children when they use the two-
way radio, ensuring they follow safety guidelines and operate it
correctly.
Q4: The two-way radio experience channel noise, increased
background noise, or reduced communication distance.
A4(1): Stay away from electronic devices and high-voltage
wires that may cause interference while using the two-way
radio.
A4(2): If interference occurs, try switching to another
channel to reduce the interference.
A4(3): When using multiple device in a network, ensure
they share the same channel setting to avoid conflicts.
Troubleshooting
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