9
10 Fault diagnosis
The following simple checks may be performed by the operator.
Fault Reason Remedy
Machine not working. Lack of voltage/electrical supply.
Safety cut-out switch faulty.
Check fuse *, supply cord, plug
and socket outlet.
Contact Service Agent.
Motor running, but brushes not
rotating.
Loose or broken drive belt. Remove rotating dust cover
and fit new drive belt, or call
Service Agent.
* If the fuse blows several times, the machine should be checked by an authorised Service Agent.
11 Guarantee
Your product is guaranteed for one year from the date
of original purchase, or hire purchase, against defects
in materials or workmanship during manufacture.
Within the guarantee period we undertake at our
discretion, to repair or replace free of charge to the
purchaser, any part found to be defective, subject to
the following conditions.
CONDITIONS
1. Claims made under the terms of the guarantee
must be supported by the original invoice/bill of
sale issued at the time of sale, or the machine
Serial No.
2. For claims under this guarantee contact the
supplier from whom you purchased the product
who will arrange the appropriate action. Do not
initially return the product as this could result in
transit damage.
3. Neither Truvox nor its distibutor shall be liable for
any incidental or consequential loss.
4. This guarantee is governed by the laws of England.
5. This guarantee does not cover any of the following:
- Periodic maintenance, and repair or replacement
of parts due to normal wear and tear.
- Damage caused by accident, misuse or neglect,
or the fitting of other than genuine Truvox parts.
- Defects in other than genuine Truvox parts, or
repairs, modifications or adjustments performed
by other than a Truvox service engineer or
authorised service agent.
- Costs and risks of transport relating directly or
indirectly to the guarantee of this product.
- Consumable items such as, drivebacks, abrasive
discs, pads and drive belts.
This guarantee does not affect your statutory rights,
nor your rights against the supplier arising from their
sales or purchase contract.
Truvox International Limited has a policy of continual
product development and we reserve the right to alter
specifications without prior notice.
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