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All CIMON products including hardware, software, and firmware (collectively called “Products”)
carry a two-year warranty against defects in materials and workmanship beginning from the
date of product shipment from CIMON to its appointed distributor. If a product proves defective
in materials and workmanship within one year from the date of purchase, we will replace or
repair it. Products returned under warranty after 30 days may be replaced with
refurbished or remanufactured goods at CIMON’s discretion. CIMON makes no
representation or warranty, express or implied, that the operation of the Products will be
uninterrupted or error free, or that the functions contained therein will meet or satisfy buyer’s
intended use or requirements.
Repaired or replaced Products provided as a result of this warranty are warranted for a
period of 90 days from the shipment to buyer or the remainder of the original warranty
term for that particular product, whichever is longer. CIMON’s standard policy is that all
customers are responsible for freight charges to CIMON when returning products under the
warranty return policy.
This warranty will be void if Products date codes, serial numbers, or seals are removed or
defaced. Warranties do not apply to products that have been subjected to abnormal use,
abnormal conditions, improper storage, exposure to moisture or dampness, unauthorized
modifications, unauthorized repair, misuse, neglect, accident, alteration, improper installation
or other acts which are not the fault of CIMON, including damage caused in shipping. Our
warranty also does not apply to any product that has been damaged by external causes such
as fire, flood, sand, dirt, lightning, acts of God, battery leakage, theft, blown fuses, improper
use of any electrical source or connection to product not recommended in writing for
interconnection by CIMON.
In no event will CIMON be liable, whether in contract, tort or under any other legal theory, for
lost profits or revenues, loss of use or similar economic loss, for any indirect, special, incidental,
consequential, punitive or similar damages arising out of or in connection with any products
including non-conforming products, or for any third party claims against you relating to the
products, even if we have been advised of the possibility of such claim. In no event will our
monetary liability in respect of any product exceed the purchase price that you paid for
it.
To minimize the risk of potential safety problems, you should follow all applicable local and
national codes that regulate the installation and operation of your equipment. These codes vary
from area to are and usually change with time. It is your responsibility to determine which codes
should be followed, and to verify that the equipment, installation and operation is in compliance
with the latest revision of these codes.
Product Warranty
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