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CircuPool Universal Series / Si Series Electronic Chlorine Generators carry the
following Limited Warranty should failure occur due to faulty manufacture or
materials, during normal use and service. For residential use, the manufacturer
warrants to the original purchaser that the equipment shall be free of
manufacturer’s defects at the time of sale, and upon examination shall provide
replacement parts in accordance with the following schedule:
Year One- No charge for parts.
Year Two- Parts supplied at 25% of base price.
Year Three- Parts supplied at 50% of base price.
Year Four - Parts supplied at 75% of base price.
For Commercial use (any pool that is not for private single-family use, or the
use of which is subject to regulation), parts are warranted against defect for a
period of one year.
This limited warranty is subject to the following terms, conditions, and
exclusions:
1. To obtain the benefits of this warranty, contact the warranty department for
troubleshooting. You may obtain current contact information at
www.circupool.com/help. Warranty claims must be initiated in a timely manner.
Upon discovery of a defect, the warranty department will issue a Return
Merchandise Authorization (RMA) and defective items and parts are to be
shipped by customer to an authorized service representative, freight prepaid.
Upon examination, the determination of the cause of failure shall be made
solely by CircuPool Products. The date upon which the claim is submitted and
an RMA is issued shall solely serve to determine at what point the claim falls
within the schedule of warranty proration, in comparison with the original
purchase date. No packages will be accepted without a RMA number.
2. Should a defect in any item or part covered by the warranty become evident
during the warranty's term, CircuPool Products will at its sole discretion repair
or replace such item or part. CircuPool Products reserves the right to replace
defective parts with new or refurbished parts. This warranty does not include
the cost of labor or transportation charges for equipment or component parts
to or from CircuPool Products, or the removal, reinstallation, or any such costs
incurred in obtaining warranty replacements or repair.
3. This warranty extends to the original retail purchaser and original installation
site only, beginning at the original date of purchase, and is non-transferrable.
4. The warranty contains the following exclusions. O-Rings, rubber gaskets,
electrical fuses, and circuit-breaker components are normal replacement items
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