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Hosted VoIP Services
Welcome to GCI Hosted VoIP services. Detailed below is a basic user guide 
outlining the simplicity of the service. Depending on the type of handset 
you use, some of the functions will be visible on a “softkey” (a button on the 
handset with the service already registered). The “softkeys” are normally 
associated with digital handsets whereas analogue handsets will require a 
manual input of access codes to use the service. Features of the Cisco digital 
handset is detailed below:
Cisco “500” series handset Overview
Figure1 Phone Components
The photo shows the SPA509G to illustrate the Cisco Small Business Pro 
IP Phone features. Other models dier. Numbered objects in the photo are 
explained in the following table.