Cisco Catalyst 3550

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Service and Support
The services and support programs described in the Table below are available as part of the Cisco Desktop Switching
Service and Support solution, and are available directly from Cisco and through resellers.
Ordering Information
Service and Support Features Benefits
Cisco Advanced Services •
Cisco Total Implementation Solutions
(TIS)—available direct from Cisco
Packaged Total Implementation
Solutions (Packaged TIS)—available
through resellers
• Project management
• Site survey, configuration
deployment
• Installation, text, and cutover
• Training
• Major moves, adds, changes
(MAC)
• Design review and product staging
• Supplements existing staff
• Ensures functionality meets
needs
• Mitigates risk
Cisco Technical Support Services
Cisco SMARTnet™ and SMARTnet
Onsite (OS)—available direct
from Cisco
Packaged SMARTnet—available
through resellers
• 24x7 access to software updates
• Web access to technical
repositories
• Telephone support through the
Cisco Technical Assistance Center
• Advance replacement of hardware
parts
• Enables proactive or expedited
issue resolution
• Lowers cost of ownership by
utilizing Cisco expertise and
knowledge
• Minimizes network downtime
Model Numbers Configuration
WS-C3550-12G • 10 1000BaseX ports + 2 10/100/1000BaseT ports
• 1.5 rack unit (RU) stackable, multilayer Gigabit Ethernet switch
• Provides advanced IP routing
WS-C3550-12T • 10 10/100/1000BaseT ports + 2 1000BaseX ports
• 1.5 rack unit (RU) stackable, multilayer Gigabit Ethernet switch
• Provides advanced IP routing
WS-C3550-24-SMI • 24 10/100 ports + 2 1000BaseX ports
• 1 RU stackable, multilayer switch
• Provides advanced IP routing
• Standard Multilayer Software Image (SMI) installed, upgradable to advanced
IP routing
WS-C3550-24-DC-SMI • 24 10/100 ports + 2 1000BaseX ports
• 1 RU stackable, multilayer switch; DC-Powered
• Provides basic IP routing
• Standard Multilayer Software Image (SMI) installed, upgradable to advanced
IP routing