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Cisco EPC2425

Cisco EPC2425
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Cisco Model DPC/EPC2425 DOCSIS
2.0 Wireless Residential Gateway
with Embedded Digital Voice Adapter
User Guide
In This Document
IMPORTANT SAFETY INSTRUCTIONS ...............................................................2
Introduction...............................................................................................................10
What's In the Carton?...............................................................................................12
Front Panel Description ...........................................................................................13
Back Panel Description ............................................................................................14
Where Is the Best Location for My DOCSIS Residential Gateway? ..................15
How Do I Mount the Modem on a Wall? (Optional)...........................................16
What Are the System Requirements for Internet Service?..................................20
What Are the Requirements for Telephone Service?...........................................21
How Do I Subscribe to High-Speed Internet and Telephone Service? .............22
How Do I Connect My Gateway for Internet and Telephone Service?.............24
How Do I Configure My DOCSIS Residential Gateway?...................................27
How Do I Troubleshoot My Internet Service Installation?.................................93
Frequently Asked Questions...................................................................................94
Having Difficulty? ..................................................................................................102
Tips for Improved Performance ...........................................................................103
Front Panel LED Status Indicator Functions.......................................................104
For Information.......................................................................................................107
Notices......................................................................................................................108
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Cisco EPC2425 Specifications

General IconGeneral
BrandCisco
ModelEPC2425
CategoryGateway
LanguageEnglish

Summary

Important Safety Instructions

Installer and General Safety

Safety guidelines for installers and general users regarding electrical hazards and proper handling.

Product Protection and Environment

Advice on grounding, lightning protection, ventilation, and avoiding moisture.

Service, Handling, and Regulatory Compliance

Warnings on servicing, moving device, FCC, and IC regulations.

Radiation Exposure Statements

Information regarding FCC and general RF exposure limits and precautions.

Introduction and Overview

Gateway Features and Benefits

Highlights the capabilities, advantages, and key features of the residential gateway.

Physical Setup and Requirements

Whats In the Carton

Lists the items included in the product packaging for initial setup.

Front and Back Panel Descriptions

Identifies and explains the function of front panel LEDs and back panel ports.

Gateway Placement and Mounting

Guidance on selecting the best location and instructions for wall mounting.

System Requirements for Service

Outlines minimum hardware/software for Internet and telephone services.

Service Subscription and Connection

Subscribing to Internet and Telephone Services

Steps to set up accounts and provide necessary information to service providers.

Connecting the Gateway

Detailed instructions and diagrams for connecting the gateway to devices and network.

Gateway Configuration

Accessing Configuration Interface

Steps to access the gateway's web interface and configuration pages.

Setup Page Overview and Sections

Navigating the Setup page and its main sections: Basic, Advanced, Firewall, Parental Control, Wireless.

Basic Settings Configuration

Managing passwords, time, network, IP addresses, and saving settings.

Advanced Network Settings

Configuring IP/MAC filters, ports, DMZ, VPNs, and port triggers.

Firewall and Parental Control Setup

Configuring firewall options, event logging, user profiles, and access rules.

Wireless Network Configuration

Settings for wireless access point, security, data rates, access control, and bridging.

Troubleshooting and Support

Common Connection Issues

Steps to resolve problems with Internet connectivity and cable recognition.

Telephone Service Issues

Troubleshooting no dial tone and other telephone service problems.

Frequently Asked Questions

Answers to common user queries regarding networking, setup, and services.

Performance Improvement Tips

Recommendations for optimizing gateway performance and resolving operational issues.

Front Panel LED Status Indicators

LED Status During Power Up and Registration

Explains LED behavior during initial power on, calibration, and network registration.

LED Status During Normal and Special Operations

Describes LED meanings during normal use and special conditions like denied access.

For Information and Notices

Contacting Support and Legal Notices

Information on seeking technical help and legal disclaimers, trademarks, and copyright.

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