Citizen 8730 - Characteristics of the Eco-Drive Watch

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9. Warranty and Service
<Free Guarantee>
In the case a malfunction has occurred during the course of normal use while
the watch is till under warranty, the watch will be repaired free of charge in
accordance with the conditions of the warranty included with this manual.
<Stock Period of Repair Parts>
Our standard period for stocking repair parts for each model is generally seven
year. When an exterior part such as the watch case, glass, dial, hand, crown or
band is damaged, a spare part with dierent appearance may sometimes be used.
<Repair Period>
Repairs can be performed on your watch within the repair parts stock period
even aer the free guarantee has expired. However, you will be charged for these
repairs. Please take the watch to the shop where you purchased it and ask whether
it can be repaired because the repair period varies according to the conditions of
use, environment and so forth. Moreover, there are cases in which it is dicult to
restore the watch to its original accuracy when decreased accuracy has resulted
from long-term use.
<Change of Address or Receiving as a Gift>
In the event that you have moved or have received your watch as a gi, and are
not able to bring your watch to the shop where it was purchased for serving,
please consult Customer Support Center.
<Periodic Inspection(Charge Basis)>
You should have your watch inspected every 2-3 years to extend its life and ensure
safety. (charge basis) When replacing parts, always make sure to request genuine
parts. When it becomes necessary to replace packings and springs, it may sometimes
also be necessary to inspect other parts or to make repairs in addition to replacing the
parts. Please ask for more detailed information on repair or replacement expenses at
the shop where you purchased your watch or Customer Support Center.
<Request to customers>
All parts of this watch, except for the band, are to be repaired only at CITIZEN.
This is because special technologies and equipment are required to perform
repairs,inspections and adjustments. Please make requests for repairs to
Customer Support Center when having your watch repaired.
<Other Inquiries>
If you have any questions regarding the way warranty, repairs or other matters,
please inquire at the shop where you purchased your watch or Customer Support
Center.