Classic Flame 23EF024GRA - User Manual

ATTENTION
IF YOU HAVE ANY PROBLEMS OR QUESTIONS, EMAIL
OR CALL CUSTOMER SERVICE BEFORE YOU RETURN
THIS PRODUCT TO THE STORE WHERE IT WAS PURCHASED.
For Customer Service: email: parts@twinstarhome.com
in English Call: 866-661-1218
in Spanish Call: 866-661-1218
in French Call: 866-374-9203
ATENCIÓN
SI TIENE ALGÚN PROBLEMA O PREGUNTAS,
ENVÍE UN MENSAJE DE CORREO ELECTRÓNICO O LLAME AL SERVICIO
DE ATENCIÓN AL CLIENTE ANTES DE DEVOLVER
ESTE PRODUCTO A LA TIENDA EN LA QUE LO COMPRÓ.
Servicio de atención al cliente: Correo electrónico: parts@twinstarhome.com
Línea para llamadas en inglés: 866-661-1218
Línea para llamadas en español: 866-661-1218
Línea para llamadas en francés: 866-374-9203
STOP
STOP
PARE
PARE
ATTENTION
SI VOUS AVEZ DES PROBLÈMES OU QUESTIONS,
ENVOYEZ UN COURRIEL AU SERVICE À LA CLIENTÈLE OU APPELEZ LE
SERVICE À LA CLIENTÈLE AVANT DE RETOURNER
CE PRODUIT OÙ VOUS L’AVEZ ACHETÉ.
Pour le service à la clientèle : courriel : parts@twinstarhome.com
pour le service en anglais, composez le 866-661-1218
pour le service en espagnol, composez le 866-661-1218
pour le service en français, composez le 866-374-9203
ARRET
ARRET
INSTRUCTION MANUAL ENCLOSED
MANUEL D’INSTRUCTION Á L’INTÉRIEUR
MANUAL DE INSTRUCCIONES ADJUNTO
INSTRUCTION MANUAL ENCLOSED
MANUEL D’INSTRUCTION Á L’INTÉRIEUR
MANUAL DE INSTRUCCIONES ADJUNTO

Summary

Consumer Safety Information

General Safety Warnings

Key safety warnings regarding electric shock, fire, and flammable materials.

Important Safety Instructions

Safe Operation Guidelines

Electrical Connection and Cord Safety

Details on proper grounding, outlets, and extension cord usage.

Installation Instructions

Mantel Installation Steps

Procedure for inserting the fireplace into a wood mantel and securing it.

Final Placement and Securing

Operation and Maintenance

Troubleshooting Common Problems

Solutions for issues like no power, flame effect, or heater not working.

Electrical Specifications and Connection

Operation and Control Panel Functions

Main Power and Heater Control

How to use the main power button and the heater function for temperature control.

Flame and Downlight Adjustment

Remote Control Functions

Standby and Power Control

Heat and Flame Adjustment

Maintenance and Safety Warnings

Electrical Repair and Safety

Warnings regarding electrical repairs, outlet wiring, and water submersion.

Limited Warranty

Warranty Coverage Details

Specifies what components are covered and for how long (10 years for parts, 1 year for surrounds).

What is Not Covered

Service Request Procedure

Warranty Claim and Disclaimer

Companys Responsibility for Claims

Details on repair, replacement, or refund options for covered defects.

Disclaimer of Implied Warranties

Service and Repair Safety

Classic Flame 23EF024GRA Specifications

General

Brand	Classic Flame
Model	23EF024GRA
Category	Indoor Fireplace
Language	English